employee performance evaluation, Human Resources Training

Performance Management: Moving from Feedback to Coaching

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It goes without saying that in the present day workplace, home to as many as five generations, there is a deeper and far more pronounced need for greater interactivity and involvement of the employees, than before. The role of performance management in retaining employees can never be overlooked. An objective, process oriented performance management strategy is an extremely effective means to keeping employees engaged and retaining them.

A benchmark for the effectiveness of a performance management strategy is the extent to which it helps the organization retain employees when the availability of talent is scarce. Organizations that adapt and instill such a performance management system come up trumps in any situation.

Organizations can learn to do this by enrolling for a training being organized by TrainHR, a leading provider of professional training for the areas of human resources, on September 4. The expert at this session, Tonia Morris, Founder of Simply HR, LLC, will offer valuable insights into these aspects of a performance management strategy. Please enroll for this webinar by visiting https://www.trainhr.com/webinar/performance-management:-moving-from-feedback-to-coaching–702594LIVE?wordpress-seo .

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The surest way by which organizations can retain talent is by making their talented employees feel wanted and valued. This is the core of what a performance management system should achieve. Failing to bring about this feeling in the employees alienates them and deters them from participating in the performance process. When there is an absence of an engagement process with the employees, there is a strong sense of disconnect between them and the organization. This is the primary reason for which talented employees leave organizations.

The ways by which to put effective performance evaluations in place will be explained at this session. Tonia will show how to implement a performance management system that incorporates certain predetermined parameters to bring about objectivity, and yet, is at the same time, flexible enough to accommodate new inputs and contributions.

The learning offered at this webinar will enable the participants to only learn the importance of carrying out effective performance evaluations, but to also conduct these themselves. This will help them understand the ways of keeping employees engaged in the process and handling difficult conversations during the process.

The highlight of this session is the explanation of a simple, yet highly effective solution for providing feedback-The CARE Approach.

In detailing all this, Tonia will cover the following areas:

  • Develop Rapport with Employees
  • Provide Effective Feedback
  • Provide Collaborative Environment
  • Encourage Employee to Self-Evaluate
  • Anticipate & Manage Employee Defensiveness, Anger or Other Emotions
  • Follow-up Performance Management Interventions.

Staff whose work involves employee engagement will benefit from this webinar. These include Managers, Supervisors, Leaders, Human Resource Professionals and Shift or Team Leaders.

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About the expert: Tonia describes herself as a “Generational Connector”. The company she founded, Simply HR, LLC, is not only a consultant and management firm; it is also a speaking and training company.

Predictably, Tonia is at home with speaking and providing leaders with training solutions that cultivate a generationally-inclusive workplace. Her observation of the diversity and generational gaps in the workplace made her determined to start an organization of her own in which she could offer solutions to problems arising from this situation.

With more than 20+ years of progressive HR experience, Tonia provides keynote speeches, lunch-and-learns, and workshops for organizations and associations across the Southeast.

 

employee performance evaluation, Human Resources Training

Performance Reviews that Build Loyalty

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One of the most vital aspects of an employer-employee relationship is the performance review. This exercise is meant to help the organization assess the employee’s performance during a period of time in the light of the organization’s expectations and the employee’s fulfillment of the same.

However, most performance reviews end up being less than successful and result in a situation where neither party is satisfied, because, even though done sincerely, most performance reviews are carried out with the wrong focus. Rather than being open and honest conversations, most performance reviews end up telling the employee where all she needs to improve and pointing fingers at why she did not deliver up to expectations.

What then, are the components that ensure that the performance review is a robust one in which there is proper alignment of both the organization’s expectations and the employee performance?

These issues will be taken up for sharp analysis at a webinar that TrainHR, a leading provider of professional training for the human resources areas, will be organizing on July 31. Karla Brandau, the CEO of Workplace Power Institute, will be the expert at this session. Please enroll for this valuable learning session by visiting https://www.trainhr.com/webinar/performance-reviews-that-build-loyalty–702462LIVE.

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The essence of the learning this webinar is going to impart is an understanding of how to use performance reviews as the basis for ensuring professional growth in the employee by bringing the employee’s performance and the organization’s goal together, which will benefit both parties.

Both sides should set realistic and achievable goals. The organization should ensure that the hindrances that the employee faces in achieving these goals are removed, and should create a conducive environment for the employee to accomplish these goals. Feedback and questions, both positive and negative, should become an integral part of this exercise, and should be encouraged.

The objective of a positive performance review is that it should create goodwill and a sense of bonhomie between the two. It should evolve into a system that, when put in place, becomes the basis for such an exercise throughout the year. At this webinar, the speaker will show how participants can:

  • Assess their skill at clearly stating expectations
  • Set consequences for non-performance
  • Handle inadvertent human errors
  • Use a conversational interview format
  • Speak from observable facts
  • Give feedback that builds the relationship
  • Work with criticism
  • Develop KRA’s – Key Result Areas

She will offer tips on how to logically document performance, set up an appropriate environment for conversations, and invite the employee and set up the performance review meeting. She will cover the following areas at this webinar, which will help the stakeholders in a performance review, such as Senior Managers in all departments, mid-Managers at all levels in the organization, Supervisors, Team Leaders, Project Managers, or just anyone tasked to give performance reviews immensely:

  • Planning ahead for Performance Reviews
  • Personal preparation for the one-on-one Performance review Conversation
  • Preparing the employee for the Performance Review
  • Determining KRAs for the coming year
  • Creating rapport with the Employee

A bonus for those attending this webinar is the teaching the speaker will give of how to use expanded Microsoft Outlook Calendar and Task Folder features to keep on top of performance review content and meeting times with employees.

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About the speaker: Karla is a thought leader in management and team building techniques. A specialist in personalities, communication skills, and leadership principles, she has authored the book, How to Earn the Gift of Discretionary Effort, which aims to teach managers how to be the leader people CHOOSE to follow, not have to follow because of their position on the organizational chart.