business communication, Human Resources Training

The art of Win-Win Conducting Negotiations

How+to+make+your+Business+Scalable+in+the+Sharing+Economy

Negotiations are a very key element of a business. The real purpose of a negotiation is served when the two (or more) parties feel they have walked away with some gain. Called the win-win negotiation, this bargaining skill is hard to learn and practice, but is very valuable when one gains it.

What does a win-win negotiation entail? Does it call for a talent, a skill or something else? Do persuasion skills work, or do bargaining skills work? Or is it hard sell that counts? A webinar from TrainHR, a leading provider of professional training for the human resources area, will provide the answers to questions such as these and many others.

Tony White, a seasoned communication expert, will be the speaker at this webinar, which is being organized on June 7. Please register for this learning session by visiting http://bit.ly/2w0i9UF  . This webinar has been approved for 1 HR (General) recertification credit hours toward aPHR, PHR, PHRca, SPHR, GPHR, PHRi and SPHRi recertification through HR Certification Institute (HRCI).

————————————————————————————————————-

The essence of this webinar is the learning that the expert will offer on what he calls “interest-based” negotiations, whose primary goal concerns meeting the true interest of both the parties. It goes beyond dominating the other party and meeting one’s own personal gains. It extends to offering that much more to both the parties concerned. A win-win negotiation is the standard when it comes to what organizations expect from a bargain.

Tony will offer perceptive understanding of how to approach a win-win negotiation. He will show how to fulfil the ultimate goal of a win-win negotiation, which is planning for and meeting both corporate and personal agendas assertively while almost totally avoiding conflict.

Those who are having a tough time with using a disciplined approach to negotiation and want to find a way to meet both their and the other party’s negotiation interests, and feel threatened that too much is being taken away from them at the negotiation, will benefit immensely from this webinar.

At this session, Tony will cover the following areas:

  • Identify the core principles of Interest-based negotiations
  • Understand what are, and how to identify the other party’s substantive, procedural and emotional interests
  • Understand and practice core negotiation communication skills such as use of questions, reframing and acknowledgement
  • Understand the Conflict Spiral and how to avoid it
  • Use a practical negotiation template to help you plan for your next negotiation.

————————————————————————————————————-

About the expert:

Tony White has conducted training workshops, delivered keynote addresses and facilitated high-level executive initiatives for a broad cross section of business, education, and government organizations for over twenty-five years.

During this long tenure, he has held very notable positions ranging from part-owner and director of a private label food manufacturing company, a partner in an international training company, a change management specialist in a global enterprise, a community college outreach partner, and an in-house instructional designer with a high-profile government office.

Tony is also author of “Make It Happen – A Practical Handbook for Team Leaders, Project Managers and Facilitators to Build, Facilitate and Repair High Performance Teams”.

 

 

Advertisements
Human Resources Training, workplace conflict resolution

Working with thoroughly disagreeable, even dysfunctional co-workers

20171102155700-GettyImages-707439933

A disagreeable and dysfunctional coworker is a curse for any employee. Such negatively oriented employees are a thorn in the flesh and can adversely affect the morale in the organization. It is true that even the most sober and best behaved employee can get nasty at times, but this is not the same as a disagreeable and dysfunctional employee, who not only does it all the time, but revels in this kind of behavior.

The dysfunctional employee is out to annoy, irritate, and hurt others. Such an employee has no sense of rules and etiquettes that most others in the organization adhere to and respect. They are puerile and touchy. They completely lack the professionalism and grace that one expects of an average employee in any organization.

This makes it very difficult for organizations to deal with such employees. It is always a challenge for HR to get such employees to mend their ways; yet, the responsibility of bringing such employees in line with the organization is an imperative for HR and the rest of the management.

How do organization achieve this? This is the content of a very interesting and valuable webinar that TrainHR, a leading provider of professional training for the areas of human resources, is organizing on June 4. Teri Morning, the Founder and President of Hindsight Human Resources, will be the expert at this webinar, which is of sixty minutes’ duration.

Please visit http://bit.ly/2JlKnBb to register for this webinar and gain the benefit of this highly pertinent learning. This webinar has been approved for 1 HR (General) recertification credit hours toward aPHR, PHR, PHRca, SPHR, GPHR, PHRi and SPHRi recertification through HR Certification Institute (HRCI).

At this webinar, Teri will cover the following areas:

  • Spotting the difference between merely disagreeable or difficult, thoroughly disagreeable, and dysfunctional
  • The difference between passive, assertive, angry and the most dangerous of all – passive aggressive
  • What to do about bullies, backstabbers, belittlers and the bitter ones.
  • Despots, controllers, and detrimental coworkers
  • Liars, blamers, and cheats
  • The cruel, the vicious and the vindictive
  • How to know when things are inordinately out of hand and to ask for help.

————————————————————————————————————

About the expert: Teri Morning is the founder and President of Hindsight Human Resources. An SHRM-certified Senior Certified Professional, Teri has consulted with employers on their problems and trained managers and employees for over 20 years, during which she has met and worked with employees from all types of businesses.

During these two decades and more, Teri has acquired human resource and training experience in a variety of fields, including retail, distribution, architectural, engineering, consulting, manufacturing, public sector and both profit and non-profit companies.