Human Resources Training, Leadership

Moving From an Operational Manager to a Strategic Leader


There is no debate on the importance a manager has for an organization. Being the personnel that run the organization; it is managers who carry out the vital organizational work, during the course of which, they have to take crucial decisions. Their work, needless to say, has a very strong impact on the organization.

Yet, for all the importance managers carry with organizations, they are not as critical to organizations as leaders. If the manager carries out work that the organization needs to sustain itself at the operational level, the latter visualizes and strategizes the organization’s very future, and takes it there. While the manager is important, the leader is stellar.

Having said this, these roles need not be seen or set in silos. A manager can become an effective leader, too. Proper orientation and training helps them to transition from being operational managers who manage and run the daily aspects of the business, to effective leaders, a role in which they develop a vision for the organization and take it to the target it is destined to.

The starting point of this change is for managers to move out of their operational mind-set to cultivating the leadership outlook. This role equips them with the power needed for anticipating, initiating and managing change needed to ensure that the organization grows to a point where it reaches high levels of competitiveness. Redefining and refocusing their thinking from time to time and sharing their ideal with the team, motivating it and taking the team members along the growth path are required for this.

A webinar from TrainHR, a leading provider of professional training for the areas of human resource, will offer this valuable learning. At this webinar, which is being organized on October 25, Chris DeVany, the founder and president of Pinnacle Performance Improvement Worldwide, will be the expert.

Please enroll for this webinar by visiting TrainHR .

This webinar has been approved for 3 HR (General) recertification credit hours toward aPHR, PHR, PHRca, SPHR, GPHR, PHRi and SPHRi recertification through HR Certification Institute (HRCI).

Viewing this webinar, its entirety qualifies for a recertification credit hour that may be counted toward SHRM-CP and SHRM-SCP recertification from SHRM. Credit is awarded based on the actual educational time spent in the program.


The learning offered at this webinar will help participants move from being good managers to becoming great managers. It is designed for managers who want to raise their competitive edge by anticipating their customers’ priorities, needs and expectations. This learning is meant for managers who want to able to differentiate between operational and strategic data.

Chris will help managers broaden their perspective, cultivate a sense of flexibility without compromising quality, and increase their respective department’s value to the organization. This course is extremely useful for Managers that want to creatively develop sources of information and increase their staffs’ flexibility and responsiveness.

With the learning gained at this webinar, participants will be able to:

  • Inspire and direct their team to greater readiness and competitiveness
  • Add value to their organization by understanding the needs of your customers
  • Anticipate, create and encourage change
  • Spot opportunities for successful strategic alliances
  • Become an innovative, visionary leader
  • Establish a strategic culture
  • Identify the strengths and weaknesses in their work unit
  • Keep their unit moving forward
  • Take risks with confidence.

CEO’s, Senior Vice Presidents, Vice Presidents, Executive Directors, Managing Directors, Regional Vice Presidents, Area Supervisors, and Managers, personnel who are required to take strategic decisions, will benefit immensely from this webinar.


About the expert: Chris’ firm focuses on management and organizational development. He has published numerous articles in the fields of surviving mergers and acquisitions, surviving change, project management, management, sales, team-building, leadership, ethics, customer service, diversity and work-life balance, in publications ranging from ASTD/Performance In Practice to Customer Service Management.