Human Resources Training, Leadership

How Leaders can Create a Culture of Everyday Civility that Means Business

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A toxic employee is a bane to any organization. Such people are not only themselves difficult; they spread their negativity all over the workplace. They not only perform poorly; they also come in the way of others’ performance. It is estimated that as much as six percent of the total compensation costs are lost by companies due to this kind of employee.

Such employees are a challenge for an organization’s HR. But not anymore. A webinar from TrainHR, a leading provider of professional training for the human resources area, will organize a webinar on June 11, whose expert, Mitchell Kusy, nationally known expert on organizational development, will put the entire issue in perspective.

To gain invaluable insights from Dr. Kusy on how to deal with toxic personalities at the workplace, please register for this session by logging on to  http://bit.ly/2W8oaO7  .

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What makes this learning unique is that it is not taken from any book. It is based on a three-year national study carried out by Dr. Kusy himself, in partnership with Dr. Elizabeth Holloway, on the specific topic of how toxic behaviors in the workplace rob organizations of everyday civility. The data that this study garnered, from a sample size of over 400 individuals, will be discussed. Dr. Kusy will present actual evidence and data to show that civility at the workplace can improve team performance, and of course, the organization’s bottom line.

Dr. Kusy will stress the importance of feedback as a strategy for handling the toxic employee. This is important for a variety of reasons:

  • One, most toxic employees are oblivious to the impact their actions have on others
  • Two, giving feedback about toxic personalities is different from the feedback they give about poor performers
  • Three, leaders need to understand that there are subtle differences between giving feedback to a toxic peer, a toxic direct report, and a toxic boss.

He will show what steps HR can take when this method fails. He will suggest four clear ways in which organizations can create daily civility at the workplace:

  • Integrating values into performance management in innovative, concrete, and strategic ways-so that no one gets away with uncivil behavior
  • Designing no-cost recruiting methods, which provides successful screens to reduce the probability of hiring a toxic person in the first place
  • Engaging a standardized team assessment instrument to evaluate how team members may either increase or decrease everyday civility
  • Identifying how to give effective feedback to toxic individuals-feedback that improves that behavior changes will result.

This webinar is aimed at Leadership Coaches, Organization Development Practitioners, Talent Development Professionals, Human Resource Leaders, Human Resource Practitioners, Executives, Managers and Supervisors.

The following areas will be covered at this webinar:

  • Revise traditional performance management into one that positions values of everyday civility into concrete behaviors
  • Coach toxic personalities in the most effective ways to give them feedback
  • Deal more effectively with the 94% of employees who have reported they have worked with a toxic person in the past 5 years
  • Use a simple assessment tool to understand team climate, as 87% reported that team climate worsened as a result of a toxic person
  • Avoid hiring toxic people with a simple, concrete, and no-cost method
  • Calculate the financial cost of toxic individuals in your organization.

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About the speaker:

Fulbright Scholar in Organization Development, Dr. Mitchell Kusy is a professor in the PhD. Program, Graduate School of Leadership & Change, Antioch University. Mitch has consulted and been a keynote speaker with hundreds of organizations nationally and internationally-helping create work cultures of respectful engagement impacting individual, team, and bottom-line performance.

Dr. Kusy has coauthored six books, of which the latest is the just-released, Why I Don’t Work Here Anymore: A Leader’s Guide to Offset the Financial and Emotional Costs of Toxic Employees.

 

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Human Resources Training, Leadership

7 Behaviors of Great Leaders

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Leadership, a trait that moves the world in all the disciplines it covers, is a noble one. A leader starts by mastering his own self first before setting out to lead and influence others into the right zone or direction. Nothing beats setting a personal example of leadership when it comes to persuasion. This is the strongest means of conviction that a leader can build into her followers.

One doesn’t have to do anything out of the world to lead. All that one needs is a set of simple, down-to-earth steps that, when once developed, can become a habit. A habit, as we know, is something that is not easy to give up. So, leadership is not, to use the cliched expression, rocket science. It is all about inculcating a set of habits.

So, which are these habits? Does it require a genius to cultivate and implement them? Never. The irony of such an indispensable quality as leadership is that it is a behavior can be learnt, that too, step by step.

These seven behaviors of leadership will the learning a webinar from TrainHR, a leading provider of professional training for all the areas of human resources, will be teaching. David Rohlander, author of the Amazon-bestseller, “The CEO Code”, will be the speaker at this session. Please register for this webinar by visiting http://bit.ly/2WO0R9f .

This webinar, which will be organized on June 11, has been approved for 1.5 HR (General) recertification credit hours toward aPHR, PHR, PHRca, SPHR, GPHR, PHRi and SPHRi recertification through HR Certification Institute (HRCI).

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The core of this learning session is the idea that leadership need not be about reinventing the wheel. It is enough if one alters habits and thinking just a bit to see the wider picture and set goals towards getting there. The key is to introspect and identify which habits to acquire and which ones to change. The expert at this webinar will get down to explaining what these are and how to form winning habits.

The roadmap that David will help participants of this webinar build will be a combination of concrete technics and philosophical justification. Understandably, this session is of great value to personnel such as CEO, CFO, COO; Vice Presidents and Regional Managers, managers and supervisors, newly promoted managers, and high potential employees being groomed for leadership and promotions.

He will cover the following areas at this webinar:

  • What does a great leader look like and act like?
  • How do you live with integrity as a leader?
  • The magic of self-control, growth and caring What about attitude?
  • The primary activities of a great leader
  • How does a great leader treat others?
  • The importance of focused attention
  • It all boils down to 7 basic behaviors.

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About the speaker: The success that David’s book, “The CEO Code” brought resulted in Penguin/Alpha Books asking him to write “IDIOT’S GUIDES: Management Skills”, which was released in December 2014. As someone who has served in the military, academia and business; David combines knowledge with experience and expertise. With over thirty years in management and leadership, David is the ideal “been there, done it” guru. The best tribute to his ability and reputation is the face that five sixths of his new clients come from referrals.

Human Resources Training, Succession planning

Succession Planning: It’s Not Just for Emergencies – It’s a Leadership Development Strategy

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Succession planning is perhaps as vital to an organization as its business itself. An organization that has its succession plan in place is an organization that is ready for any crisis. What would happen if the market the business is built on comes crashing down? Worse, what if a disaster of the magnitude of 9/11 or a natural disaster hits a company, destroying every asset, physical and intellectual, that was built in perhaps years or even decades, in minutes?

It is in situations such as these that succession planning matters like nothing else. Succession planning is not about making hurried decisions and replacements when an unexpected business turn happens. It is also not about naming a new CEO during the height of the crisis.

So, what is succession planning and how do organizations build a successful one? This is the learning TrainHR, a leading provider of professional training, is imparting at a webinar it is organizing on May 6. TrainHR brings Marcie Zidle, the CEO of Leaders At All Levels and a board certified executive coach, as the expert for this session.

Please visit http://bit.ly/2UWeiGw to register for this webinar and gain invaluable insights into how to put an effective and resilient succession plan in place for your organization.

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The core of an effective succession planning is to identify and develop the organization’s future leadership at all levels. Recruiting superior employees, identifying and developing their knowledge, skills, and abilities, and phasing them into more and more challenging roles, are all part of the succession planning process. This is the how organizations can ensure that they have a strong leadership bench as a backup at its beck and call, and ready to fill vacated roles or assume new ones.

At this very meaningful session, Marcia will explain to participants how they can identify their potential leaders who can assume greater responsibility in the organization. She will also show how to delegate and test the variety and impact of various development experiences to the staff that will be made part of the succession plan, and how to train and engage them in supporting the key, high-potential leadership roles.

It is true that the organization is as good as its leadership. Great organizations are those that prepare leaders at all levels, even when they are in a position of comfort. This is the difference between average and excellent organizations. The latter thinks ahead, while the former carries out last-minute firefighting exercises. Marcia will introduce some of the best practices that leading companies have been employing to groom leadership in advance of and in anticipation of a future shock. She will emphasize the importance of ingraining and integrating succession planning right into every step of the organization’s daily, normal activities.

Marcia will cover the following areas at this webinar:

  • The focus of this webinar is to learn the elements of effective succession planning and will include these six objectives
  • Discover the seven deadly sins of succession planning: What not to do!
  • Examine the pros and cons of insiders vs outsiders to fill specific positions: Which is better?
  • Understand the 70-20-10 rule for developing your future leaders: What it is and how to use it
  • Identify the 10 best practices that high performing organizations use for grooming outstanding leaders
  • Review the 5 steps that must be followed to build a culture that supports development from the top down
  • Utilize the Center for Creative Leadership’s 3 key elements with examples for successful leadership development: Assessment – Challenge -Support.

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About the speaker: Marcia’s expertise includes coaching high performers for senior and mid-management positions, developing effective executive teams, positioning organizations for significant growth and facilitating business and team performance. Her specialties include strategy and culture, change management, employee engagement, team building, career management, leadership assessment and development.

With over 25 years of management, business consulting and international experience in the areas of business transformation, talent management and leadership development, she provides strategic focus, alignment and guidance to business leaders and their teams to ensure they get on the right track, stay on the right track and not get side-tracked in their drive for higher performance and profitability.

Human Resources Training, Leadership

Strategies for Effective Leadership

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Wondered what factors differentiate average performers from leaders, who go on to become the highest achievers? Apart from the readiness and willingness to grow, what marks out leadership is the ability to influence. It appears simple enough. Indeed, the core requirements of excellent leadership are pretty straightforward. Yet, we see far too many people struggle with it. One reason could be that lack of clarity and determination. Commitment and perseverance are necessary ingredients to leadership, and anyone who lacks these is bound to fail. It is because they lack the ability of applying the principles of being a leader that they usually fail.

Want to understand the ways by which to imbibe the right methods for leadership? A 90-minute webinar on April 23 from TrainHR, a leading provider of professional training for HR professionals, will offer this valuable learning. David Rohlander, author of the bestselling book, CEO Code, will be the speaker at this session. Please visit http://bit.ly/2YHEt2B   to enroll for this session and gain deep understanding of how to learn and implement strategies for effective leadership into your organization.

This webinar has been approved for 1.5 HR (General) recertification credit hours toward aPHR, PHR, PHRca, SPHR, GPHR, PHRi and SPHRi recertification through HR Certification Institute (HRCI).

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Strategies for Effective Leadership are a proven process for helping organizations improve their leadership. The focus of these strategies is on getting results for the organization. At this webinar, David will briefly touch upon the principles and theories, but the emphasis will be on how to apply specific strategies and tactics. He will show participants just exactly how they must behave as a leader to influence. This learning will help them identify the various types of leadership and why, when and how they are effective. Participants will gain greater clarity on why they should believe what they do, how to implement a leadership strategy and how to get the best results.

This webinar will offer clarity, definition and practical methods needed to become and achieve the mission of being a quality leader. Participants will learn the knowledge, attitudes, skills and behaviors necessary to become an exceptional leader. Another core component of leadership, power, will be discussed extensively. David will explain what power is, how one gets to use it for either good or evil, and the importance of understanding one’s own power and that of people around us.

Participants of this webinar will be able to see an appreciable difference in many areas. They will be able to:

  • Gain profound insight into people and behaviors
  • Adapt specific tools and methods to plan better
  • Set up systems to set goals, communicate and delegate
  • Have more free time to focus on the big picture
  • Inspire and improve their and their team’s morale
  • Reduce stress.

David will cover the following areas at this webinar:

  • What is leadership? What is management?
  • Discover the different types of leaders and which type is best
  • How to use power in the workplace
  • Learn the practical aspects of establishing goal clarity
  • Building balanced high achieving teams
  • Develop the practice of mastering your personal organization skills
  • How to balance the four primary functions of all leaders
  • You will explore the art and science of effective communication
  • Results are the ultimate goal. How do you measure and achieve the right things?

This session is aimed at the benefit of those who exhibit leadership or are required to interact with leaders, such as CEO, CFO, COO, Vice Presidents, Managers, and those being groomed for promotion.

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About the speaker:

David Rohlander is a highly acclaimed Executive Coach at David Rohlander, Inc., David Rohlander. Following the success of this first book, The CEO Code, Penguin/Alpha Books asked him to write another, Idiot’s Guides: Management Skills, which was released in late 2014.

Career Development, Human Resources Training

Transition from Peer to Supervisor

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Gaining promotion and ascending the ranks in the organization is a great feeling. It doesn’t happen to everyone easily. Many have to toil for it and earn it. While this is a well-deserved promotion, it brings with it a dilemma for the newly-promoted employee: how to deal with peers, the very colleagues who she would have superseded to phase into the new position.

This can be tricky at times because of various reasons. When an employee gets promoted, it is not always going to be a pleasant feeling for many or all of her colleagues. Competition, lack of cooperation, jealousy, backbiting and all such negative traits can come to the fore when the colleagues are not comfortable with the rise of one of their own, to whom they would have to report in the future.

The challenge is to maintain cordiality and avoid and prevent bad blood among the team members. The newly promoted employee needs to motivate the team and manage it effectively if it has to be a high performance team. How does she ensure that the team members are going to perform well when they are waiting for an opportunity to bring the new supervisor down?

The ways of doing this is the learning a webinar from TrainHR, a leading provider of professional training for all the areas of human resources, will impart. At this session, Tonia Morris, Founder of Simply HR, LLC a consultant and management firm, will be the speaker. Please register for this webinar by visiting http://bit.ly/2FbiGZD .

At this 60-minute session, Tonia will emphasize the importance of communication in preventing and resolving many of the issues concerning how to manage a team of which the new supervisor was a part till the promotion. She will show how to set boundaries, how to communicate effectively, how to build trust and respect, and how to provide positive feedback to peers and colleagues. She will show how to overcome the most pressing challenges newly promoted supervisors face.

This webinar, from which personnel in positions such as Managers, Supervisors, Leaders, Human Resource Professional and Shift Leaders or Team will benefit immensely, will cover the following areas:

  • How to Communicate more Effectively as a Supervisor
  • When to be Flexible and when to Stand Firm
  • Steps to Build Trust and Gain Respect
  • How to Develop your Own Personal Management Style
  • How to Set Boundaries with Coworkers/Peers
  • How to Deal with Uncomfortable Situations
  • How to Motivate Others to Achieve Results.

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About the speaker:

Tonia Morris, who calls herself “your Generational Connector”, owns her speaking and training company. An accomplished speaker, Tonia offers leaders training solutions that cultivate a generationally-inclusive work place.

She has partnered with organizations such as Chick-fil-A, Oracle, Spelman and Kennesaw University to name a few, to bring training solutions for engaging Millennials in the workplace, working with leaders to transform their cultures by attracting, developing and retaining a workforce that is generationally inclusive.

With more than 20+ years of progressive HR experience, Tonia provides keynote speeches, lunch-and-learns, and workshops for organizations and associations across the Southeast.