Human Resources Training, Leadership

Move from Diversity to Inclusion

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There is perhaps no distinguishing factor that characterizes the American workforce more powerfully than its diversity. Aptly called the Nation of Nations, the US is home to not only workers drawn from almost all corners of the world; it is diverse in another gigantic manner: it consists of at least five generations, perhaps the broadest spread in history.

A small sample of the extent and breadth of the diversity at the American workplace:

According to the National Center for Public Policy and Higher Education, by 2020, 37% of the workplace will consist of those who consider themselves a minority by some or another parameter. Today, more than half the workforce consists of the Millennials, and nearly half of them are drawn from nonwhites.

Doesn’t this telling fact make inclusion a matter of critical importance to organizations in the US? If the American workforce has to continue its domination of the world’s economy and drive it, managers need to quickly understand the dynamics of inclusion in the backdrop of these factors.

Karla Brandau, CEO of Workplace Power Institute, will be the expert at a webinar that TrainHR, a leading provider of professional training, is organizing on December 6, at which she will explain how organizations need to and can move from diversity to inclusion.

Please visit TrainHR to enroll for this extremely valuable learning.

This webinar has been approved for 1 HR (General) recertification credit hours toward aPHR, PHR, PHRca, SPHR, GPHR, PHRi and SPHRi recertification through HR Certification Institute (HRCI).

Viewing this webinar, its entirety qualifies for a recertification credit hour that may be counted toward SHRM-CP and SHRM-SCP recertification from SHRM. Credit is awarded based on the actual educational time spent in the program.

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The diversity that we are witnessing in today’s workforce transcends the traditional markers such as race, ethnicity and gender. Diversity comes from age groups, personalities, life experiences, education and attitudes. It is now more imperative than ever before for organizations to brace themselves to the reality of this new kind of diversity.

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Inclusiveness becomes all the more challenging. How do managers leverage this diversity and channelize it for the organization’s growth? HR that does not involve these generations in matters concerning payroll, management, problem solving and decision-making will find it tough to utilize the skills and experience this diverse workforce brings. In the backdrop of these factors and the slowing economy, how do organizations practice inclusion to retain top talent? These are difficult questions indeed, which this webinar will seek to answer.

This webinar, which aims to equip the participants with the mind-set needed to face these challenges, will show how to:

  • Define diversity and inclusion in your own mind
  • Permit individuals to surface the truth
  • Use the power of gratitude and recognition
  • Identify personality strengths
  • Use facilitation techniques to ensure all opinions are heard
  • Approach issues when errors are made
  • Use emotionally intelligent social skills
  • Express empathy
  • Recognize and be willing to change your assumptions
  • Be culturally Intelligent
  • Refrain from judging others by your own cultural standards
  • Validate the unique attributes each individual brings to the organization

At this extremely useful session, the expert will cover the following areas:

  • See inclusion as a mosaic of new possibilities
  • Look beyond diverse characteristics and search for innate talents and character gifts
  • Respect a plethora of education and life experiences
  • Overcome unconscious bias
  • Replace a scarcity mentality with an abundance mentality

About the speaker: Karla is a thought leader in management and team building techniques. A specialist in personalities, communication skills, and leadership principles, she has authored the book, How to Earn the Gift of Discretionary Effort, which aims to teach managers how to be the leader people CHOOSE to follow, not have to follow because of their position on the organizational chart.

 

Human Resources Training, Leadership

Be the Leader Others Want to Work With!

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That leadership is at the core of an organization is beyond dispute or debate. What constitutes the core of leadership? Leadership consists of many components. Communication is one of these prime components. Most of the time, leaders are communicating something or another to someone or another, be they the team members, the business partners, the customer, the stakeholders, the investors, or just anyone in the organization.

Communication being the cornerstone of leadership, the leader serves her purpose best when she learns how to communicate effectively. So, what is the idea of effective communication? It is the kind of communication that engages the team members to the extent that when they have listened once rightly, they simply go about and carry out their designated work without the need for rework.

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Communication becomes effective when it is delivered right, to the right people, at the right time and with the right message. The purpose of communication is served right when it is devoid of miscommunication, which is often at the root of problems and issues for the organization.

So, how does a leader deliver communication that is spot on in terms of its effectiveness, reach and impact? This is the learning a webinar from TrainHR, a leading provider of professional training for all the areas of human resources, will impart. At this webinar, which is being organized on November 27, Sarah Hilton, a presentation coach, will be the expert. Please log on to TrainHR to register for this learning.

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At this webinar, Sarah will give an understanding of how good leadership will invariably lead to a workplace that is positive, energizing and inspiring. The leader who takes the creation of such a workplace upon herself and makes this a top priority, the result is obvious: such a leader is most likely to have her employees speak highly about her. The leader too, will enjoy creating and leading a team of go-getters, which she mentors.

Being in such a position requires a sound understanding of the human mind. It is only when the leader has a good grasp of the way each team member’s mind works that she will be able to lead, coach and mentor them to help them attain higher levels. Once assembled, such a leader will be one that everyone loves to work with. It takes persistent effort and motivation to develop the qualities that make a great leader.

At this webinar, Sarah will explain how to inculcate the ways in which leadership can learn, grow and experience. She will familiarize the participants with the Leadership Tool Kit, which she likens to sailing. When the boat starts to do adrift, what does the sailor do? He adjusts the sails and makes a few small tweaks in them to bring the boat back on track. Sarah will show how to adapt the same techniques for leadership which helps the communication stay strong, build relationships, and help the organization grow.

The following areas will be covered at this webinar:

  • Who are you as a leader today?
  • What is a “great” leader?
  • Communication – Clarity – Confidence
  • How to lead a motivating and inspiring workplace
  • Mental Health in the workplace
  • Top 3 ways to ensure you are the leader everyone wants to work with

This webinar session is aimed at benefiting new leaders, supervisors/managers, business owners, and entrepreneurs.

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About the expert: Sarah has spent the last 10 years coaching and presenting presentation techniques that lead audiences to change, grow and discover a world they may not understand.

As a known speaker on Communication, Sarah has combined her training and experience to create a speaking system that she uses to train, facilitate and inspire audiences of up and coming speakers, professionals and businesses working on their key messaging.

Human Resources Training, Leadership

Get the Edge: Become a Discretionary Effort Leader

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There is something called discretionary effort that employees should bring at work. What this means is that, as somewhat opposed to smart work, which is essentially about being intuitive and tactful at doing an assigned task rather than toiling at it; it is mainly about an employee making up her mind about how much she is going to contribute to the work on a given day.

Why is this kind of outlook important? It helps to clear the clutter around tasks. It helps the employee to channelize her energies and creativity towards a chosen task, which will help her give her best to it, instead of dissipating energies into a whole host of diverse and often unneeded tasks. When the latter tactic is employed, the result is that the strengths are wasted on doing what is not going to produce results, and instead, spent on what is less productive.

Karla Brandau, CEO of Workplace Power Institute, will be the expert at a webinar that is being organized by TrainHR, a leading provider of professional training for all the areas of human resources, on October 22, at which this concept will be explained in detail.

Please log on to TrainHR to enroll for this valuable session.

This webinar has been approved for 1 HR (General) recertification credit hours toward aPHR, PHR, PHRca, SPHR, GPHR, PHRi and SPHRi recertification through HR Certification Institute (HRCI).

Viewing this webinar, its entirety qualifies for a recertification credit hour that may be counted toward SHRM-CP and SHRM-SCP recertification from SHRM. Credit is awarded based on the actual educational time spent in the program.

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Discretionary effort is set to be a leading principle of the 21st century workforce. When exercised in the leadership position, it will help propel organizations into leading positions and will be the distinguishing factor between mediocre and excellent organizations.

Over the sixty minutes of this presentation, Karla will explain how employees can put in minimal effort at their chosen work and become a lot more productive naturally and smartly instead of having to grind it out. The result of following the principles of discretionary effort is that with less effort, employees can contribute more to the organization, increase profit and present themselves and the organization better with their customers.

This webinar is based on the book, “How to Earn the Gift of Discretionary Effort”. Its principles, which are based on the Ross Brandau Discretionary Leadership Model TM, will help the participants to:

  1. Create a workplace where individuals feel safe, not only physically but safe to surface the truth
  2. Build a workplace where employees want to come to work and are challenged and supported in their professional growth
  3. Assess and understand the strengths and limitations of individual personalities enabling them to better communicate on a personal basis
  4. Refine the process of rational alignment of all teams and employees when providing vision and direction.

About the speaker: Karla is a thought leader in management and team building techniques. A specialist in personalities, communication skills, and leadership principles, she has authored the book, How to Earn the Gift of Discretionary Effort, which aims to teach managers how to be the leader people CHOOSE to follow, not have to follow because of their position on the organizational chart.

 

Human Resources Training, Leadership

Moving From an Operational Manager to a Strategic Leader

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There is no debate on the importance a manager has for an organization. Being the personnel that run the organization; it is managers who carry out the vital organizational work, during the course of which, they have to take crucial decisions. Their work, needless to say, has a very strong impact on the organization.

Yet, for all the importance managers carry with organizations, they are not as critical to organizations as leaders. If the manager carries out work that the organization needs to sustain itself at the operational level, the latter visualizes and strategizes the organization’s very future, and takes it there. While the manager is important, the leader is stellar.

Having said this, these roles need not be seen or set in silos. A manager can become an effective leader, too. Proper orientation and training helps them to transition from being operational managers who manage and run the daily aspects of the business, to effective leaders, a role in which they develop a vision for the organization and take it to the target it is destined to.

The starting point of this change is for managers to move out of their operational mind-set to cultivating the leadership outlook. This role equips them with the power needed for anticipating, initiating and managing change needed to ensure that the organization grows to a point where it reaches high levels of competitiveness. Redefining and refocusing their thinking from time to time and sharing their ideal with the team, motivating it and taking the team members along the growth path are required for this.

A webinar from TrainHR, a leading provider of professional training for the areas of human resource, will offer this valuable learning. At this webinar, which is being organized on October 25, Chris DeVany, the founder and president of Pinnacle Performance Improvement Worldwide, will be the expert.

Please enroll for this webinar by visiting TrainHR .

This webinar has been approved for 3 HR (General) recertification credit hours toward aPHR, PHR, PHRca, SPHR, GPHR, PHRi and SPHRi recertification through HR Certification Institute (HRCI).

Viewing this webinar, its entirety qualifies for a recertification credit hour that may be counted toward SHRM-CP and SHRM-SCP recertification from SHRM. Credit is awarded based on the actual educational time spent in the program.

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The learning offered at this webinar will help participants move from being good managers to becoming great managers. It is designed for managers who want to raise their competitive edge by anticipating their customers’ priorities, needs and expectations. This learning is meant for managers who want to able to differentiate between operational and strategic data.

Chris will help managers broaden their perspective, cultivate a sense of flexibility without compromising quality, and increase their respective department’s value to the organization. This course is extremely useful for Managers that want to creatively develop sources of information and increase their staffs’ flexibility and responsiveness.

With the learning gained at this webinar, participants will be able to:

  • Inspire and direct their team to greater readiness and competitiveness
  • Add value to their organization by understanding the needs of your customers
  • Anticipate, create and encourage change
  • Spot opportunities for successful strategic alliances
  • Become an innovative, visionary leader
  • Establish a strategic culture
  • Identify the strengths and weaknesses in their work unit
  • Keep their unit moving forward
  • Take risks with confidence.

CEO’s, Senior Vice Presidents, Vice Presidents, Executive Directors, Managing Directors, Regional Vice Presidents, Area Supervisors, and Managers, personnel who are required to take strategic decisions, will benefit immensely from this webinar.

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About the expert: Chris’ firm focuses on management and organizational development. He has published numerous articles in the fields of surviving mergers and acquisitions, surviving change, project management, management, sales, team-building, leadership, ethics, customer service, diversity and work-life balance, in publications ranging from ASTD/Performance In Practice to Customer Service Management.

 

Human Resources Training, Leadership

How Leaders can Create a Culture of Everyday Civility that Means Business

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A toxic employee is a bane to any organization. Such people are not only themselves difficult; they spread their negativity all over the workplace. They not only perform poorly; they also come in the way of others’ performance. It is estimated that as much as six percent of the total compensation costs are lost by companies due to this kind of employee.

Such employees are a challenge for an organization’s HR. But not anymore. A webinar from TrainHR, a leading provider of professional training for the human resources area, will organize a webinar on June 11, whose expert, Mitchell Kusy, nationally known expert on organizational development, will put the entire issue in perspective.

To gain invaluable insights from Dr. Kusy on how to deal with toxic personalities at the workplace, please register for this session by logging on to  http://bit.ly/2W8oaO7  .

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What makes this learning unique is that it is not taken from any book. It is based on a three-year national study carried out by Dr. Kusy himself, in partnership with Dr. Elizabeth Holloway, on the specific topic of how toxic behaviors in the workplace rob organizations of everyday civility. The data that this study garnered, from a sample size of over 400 individuals, will be discussed. Dr. Kusy will present actual evidence and data to show that civility at the workplace can improve team performance, and of course, the organization’s bottom line.

Dr. Kusy will stress the importance of feedback as a strategy for handling the toxic employee. This is important for a variety of reasons:

  • One, most toxic employees are oblivious to the impact their actions have on others
  • Two, giving feedback about toxic personalities is different from the feedback they give about poor performers
  • Three, leaders need to understand that there are subtle differences between giving feedback to a toxic peer, a toxic direct report, and a toxic boss.

He will show what steps HR can take when this method fails. He will suggest four clear ways in which organizations can create daily civility at the workplace:

  • Integrating values into performance management in innovative, concrete, and strategic ways-so that no one gets away with uncivil behavior
  • Designing no-cost recruiting methods, which provides successful screens to reduce the probability of hiring a toxic person in the first place
  • Engaging a standardized team assessment instrument to evaluate how team members may either increase or decrease everyday civility
  • Identifying how to give effective feedback to toxic individuals-feedback that improves that behavior changes will result.

This webinar is aimed at Leadership Coaches, Organization Development Practitioners, Talent Development Professionals, Human Resource Leaders, Human Resource Practitioners, Executives, Managers and Supervisors.

The following areas will be covered at this webinar:

  • Revise traditional performance management into one that positions values of everyday civility into concrete behaviors
  • Coach toxic personalities in the most effective ways to give them feedback
  • Deal more effectively with the 94% of employees who have reported they have worked with a toxic person in the past 5 years
  • Use a simple assessment tool to understand team climate, as 87% reported that team climate worsened as a result of a toxic person
  • Avoid hiring toxic people with a simple, concrete, and no-cost method
  • Calculate the financial cost of toxic individuals in your organization.

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About the speaker:

Fulbright Scholar in Organization Development, Dr. Mitchell Kusy is a professor in the PhD. Program, Graduate School of Leadership & Change, Antioch University. Mitch has consulted and been a keynote speaker with hundreds of organizations nationally and internationally-helping create work cultures of respectful engagement impacting individual, team, and bottom-line performance.

Dr. Kusy has coauthored six books, of which the latest is the just-released, Why I Don’t Work Here Anymore: A Leader’s Guide to Offset the Financial and Emotional Costs of Toxic Employees.

 

Human Resources Training, Leadership

7 Behaviors of Great Leaders

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Leadership, a trait that moves the world in all the disciplines it covers, is a noble one. A leader starts by mastering his own self first before setting out to lead and influence others into the right zone or direction. Nothing beats setting a personal example of leadership when it comes to persuasion. This is the strongest means of conviction that a leader can build into her followers.

One doesn’t have to do anything out of the world to lead. All that one needs is a set of simple, down-to-earth steps that, when once developed, can become a habit. A habit, as we know, is something that is not easy to give up. So, leadership is not, to use the cliched expression, rocket science. It is all about inculcating a set of habits.

So, which are these habits? Does it require a genius to cultivate and implement them? Never. The irony of such an indispensable quality as leadership is that it is a behavior can be learnt, that too, step by step.

These seven behaviors of leadership will the learning a webinar from TrainHR, a leading provider of professional training for all the areas of human resources, will be teaching. David Rohlander, author of the Amazon-bestseller, “The CEO Code”, will be the speaker at this session. Please register for this webinar by visiting http://bit.ly/2WO0R9f .

This webinar, which will be organized on June 11, has been approved for 1.5 HR (General) recertification credit hours toward aPHR, PHR, PHRca, SPHR, GPHR, PHRi and SPHRi recertification through HR Certification Institute (HRCI).

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The core of this learning session is the idea that leadership need not be about reinventing the wheel. It is enough if one alters habits and thinking just a bit to see the wider picture and set goals towards getting there. The key is to introspect and identify which habits to acquire and which ones to change. The expert at this webinar will get down to explaining what these are and how to form winning habits.

The roadmap that David will help participants of this webinar build will be a combination of concrete technics and philosophical justification. Understandably, this session is of great value to personnel such as CEO, CFO, COO; Vice Presidents and Regional Managers, managers and supervisors, newly promoted managers, and high potential employees being groomed for leadership and promotions.

He will cover the following areas at this webinar:

  • What does a great leader look like and act like?
  • How do you live with integrity as a leader?
  • The magic of self-control, growth and caring What about attitude?
  • The primary activities of a great leader
  • How does a great leader treat others?
  • The importance of focused attention
  • It all boils down to 7 basic behaviors.

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About the speaker: The success that David’s book, “The CEO Code” brought resulted in Penguin/Alpha Books asking him to write “IDIOT’S GUIDES: Management Skills”, which was released in December 2014. As someone who has served in the military, academia and business; David combines knowledge with experience and expertise. With over thirty years in management and leadership, David is the ideal “been there, done it” guru. The best tribute to his ability and reputation is the face that five sixths of his new clients come from referrals.

Human Resources Training, Succession planning

Succession Planning: It’s Not Just for Emergencies – It’s a Leadership Development Strategy

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Succession planning is perhaps as vital to an organization as its business itself. An organization that has its succession plan in place is an organization that is ready for any crisis. What would happen if the market the business is built on comes crashing down? Worse, what if a disaster of the magnitude of 9/11 or a natural disaster hits a company, destroying every asset, physical and intellectual, that was built in perhaps years or even decades, in minutes?

It is in situations such as these that succession planning matters like nothing else. Succession planning is not about making hurried decisions and replacements when an unexpected business turn happens. It is also not about naming a new CEO during the height of the crisis.

So, what is succession planning and how do organizations build a successful one? This is the learning TrainHR, a leading provider of professional training, is imparting at a webinar it is organizing on May 6. TrainHR brings Marcie Zidle, the CEO of Leaders At All Levels and a board certified executive coach, as the expert for this session.

Please visit http://bit.ly/2UWeiGw to register for this webinar and gain invaluable insights into how to put an effective and resilient succession plan in place for your organization.

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The core of an effective succession planning is to identify and develop the organization’s future leadership at all levels. Recruiting superior employees, identifying and developing their knowledge, skills, and abilities, and phasing them into more and more challenging roles, are all part of the succession planning process. This is the how organizations can ensure that they have a strong leadership bench as a backup at its beck and call, and ready to fill vacated roles or assume new ones.

At this very meaningful session, Marcia will explain to participants how they can identify their potential leaders who can assume greater responsibility in the organization. She will also show how to delegate and test the variety and impact of various development experiences to the staff that will be made part of the succession plan, and how to train and engage them in supporting the key, high-potential leadership roles.

It is true that the organization is as good as its leadership. Great organizations are those that prepare leaders at all levels, even when they are in a position of comfort. This is the difference between average and excellent organizations. The latter thinks ahead, while the former carries out last-minute firefighting exercises. Marcia will introduce some of the best practices that leading companies have been employing to groom leadership in advance of and in anticipation of a future shock. She will emphasize the importance of ingraining and integrating succession planning right into every step of the organization’s daily, normal activities.

Marcia will cover the following areas at this webinar:

  • The focus of this webinar is to learn the elements of effective succession planning and will include these six objectives
  • Discover the seven deadly sins of succession planning: What not to do!
  • Examine the pros and cons of insiders vs outsiders to fill specific positions: Which is better?
  • Understand the 70-20-10 rule for developing your future leaders: What it is and how to use it
  • Identify the 10 best practices that high performing organizations use for grooming outstanding leaders
  • Review the 5 steps that must be followed to build a culture that supports development from the top down
  • Utilize the Center for Creative Leadership’s 3 key elements with examples for successful leadership development: Assessment – Challenge -Support.

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About the speaker: Marcia’s expertise includes coaching high performers for senior and mid-management positions, developing effective executive teams, positioning organizations for significant growth and facilitating business and team performance. Her specialties include strategy and culture, change management, employee engagement, team building, career management, leadership assessment and development.

With over 25 years of management, business consulting and international experience in the areas of business transformation, talent management and leadership development, she provides strategic focus, alignment and guidance to business leaders and their teams to ensure they get on the right track, stay on the right track and not get side-tracked in their drive for higher performance and profitability.