A toxic employee is a bane to any organization. Such people are not only themselves difficult; they spread their negativity all over the workplace. They not only perform poorly; they also come in the way of others’ performance. It is estimated that as much as six percent of the total compensation costs are lost by companies due to this kind of employee.
Such employees are a challenge for an organization’s HR. But not anymore. A webinar from TrainHR, a leading provider of professional training for the human resources area, will organize a webinar on June 11, whose expert, Mitchell Kusy, nationally known expert on organizational development, will put the entire issue in perspective.
To gain invaluable insights from Dr. Kusy on how to deal with toxic personalities at the workplace, please register for this session by logging on to http://bit.ly/2W8oaO7 .
What makes this learning unique is that it is not taken from any book. It is based on a three-year national study carried out by Dr. Kusy himself, in partnership with Dr. Elizabeth Holloway, on the specific topic of how toxic behaviors in the workplace rob organizations of everyday civility. The data that this study garnered, from a sample size of over 400 individuals, will be discussed. Dr. Kusy will present actual evidence and data to show that civility at the workplace can improve team performance, and of course, the organization’s bottom line.
Dr. Kusy will stress the importance of feedback as a strategy for handling the toxic employee. This is important for a variety of reasons:
- One, most toxic employees are oblivious to the impact their actions have on others
- Two, giving feedback about toxic personalities is different from the feedback they give about poor performers
- Three, leaders need to understand that there are subtle differences between giving feedback to a toxic peer, a toxic direct report, and a toxic boss.
He will show what steps HR can take when this method fails. He will suggest four clear ways in which organizations can create daily civility at the workplace:
- Integrating values into performance management in innovative, concrete, and strategic ways-so that no one gets away with uncivil behavior
- Designing no-cost recruiting methods, which provides successful screens to reduce the probability of hiring a toxic person in the first place
- Engaging a standardized team assessment instrument to evaluate how team members may either increase or decrease everyday civility
- Identifying how to give effective feedback to toxic individuals-feedback that improves that behavior changes will result.
This webinar is aimed at Leadership Coaches, Organization Development Practitioners, Talent Development Professionals, Human Resource Leaders, Human Resource Practitioners, Executives, Managers and Supervisors.
The following areas will be covered at this webinar:
- Revise traditional performance management into one that positions values of everyday civility into concrete behaviors
- Coach toxic personalities in the most effective ways to give them feedback
- Deal more effectively with the 94% of employees who have reported they have worked with a toxic person in the past 5 years
- Use a simple assessment tool to understand team climate, as 87% reported that team climate worsened as a result of a toxic person
- Avoid hiring toxic people with a simple, concrete, and no-cost method
- Calculate the financial cost of toxic individuals in your organization.
About the speaker:
Fulbright Scholar in Organization Development, Dr. Mitchell Kusy is a professor in the PhD. Program, Graduate School of Leadership & Change, Antioch University. Mitch has consulted and been a keynote speaker with hundreds of organizations nationally and internationally-helping create work cultures of respectful engagement impacting individual, team, and bottom-line performance.
Dr. Kusy has coauthored six books, of which the latest is the just-released, Why I Don’t Work Here Anymore: A Leader’s Guide to Offset the Financial and Emotional Costs of Toxic Employees.