As with law, the dictum for management is this: What is not documented does not exist. One can look back at the age-old Latin adage to this effect –Verba Volant, Scripta Manent, meaning “what is said flies, what is written stays”. This just about summarizes the need for documentation in organizations.
Documentation is at the heart of organizations, because when employees take an organization to court for some strong reason such as termination -and there is no dearth of such lawsuits -documentation is the decider in most cases. Documentation of employee conversations is a major tool of evidence for law courts. This is the clincher in many high profile and low profile cases.
Deciding factor in litigations
Documentation can win or lose lawsuits, depending on which side of the fence the management is. There are cases where organizations have had to shell out millions of dollars either because documentation was present, or it was not.
Yet, the need for documentation is paramount, because it is the most crucial tool that stand scrutiny in court cases. It is what attorneys and judges look for more than anything else. As seen in the beginning, any event that lacks evidence is as good as a nonevent.
It is a habit that needs to be drilled into employees, but is admittedly difficult to inculcate in the employee mind-set. Not only do employees need to be taught to document; they also need to made to understand what needs to be documented, and how.
Get to learn the nitty-gritty of employee conversation documentation
The intricacies and the minute parts of documenting employee conversations will be taught at a webinar that is being organized by TrainHR, a leading provider of professional trainings for the human resources industry. At this webinar, Michael D. Haberman, a consultant, speaker, writer and teacher and co-founder of Omega HR Solutions, Inc. a consulting and services company offering complete human resources solutions; will be the speaker.
Want to understand the importance of documenting employee discussions and conversations and grasp best practices for employee documentation? Then, please register for this webinar by visiting TrainHR.
Viewing this webinar, its entirety qualifies for a recertification credit hour that may be counted toward SHRM-CP and SHRM-SCP recertification from SHRM.
Credit is awarded based on the actual educational time spent in the program.
This webinar has been approved for 1 HR (General) recertification credit hours toward aPHR, PHR, PHRca, SPHR, GPHR, PHRi and SPHRi recertification through HR Certification Institute (HRCI).
Learning about all the important areas of documentation
At this very crucial learning session, Michael will offer learning on how employees will be better able to defend the organization from loses that incur from poor documentation practices.
He will cover the following areas at this webinar:
- How and why documentation is good
- Meets the legal requirements of Federal statutes
- Provides a record of interactions with employees in order to provide better recall of what was said and done
- Helps knowledge retention. You do not need to have the original parties to have a recollection of the event or conversation
- Provides the legal documentation needed to defend the company in a lawsuit
- We will talk about how documentation will get you in trouble
- What is necessary for good documentation
- We will talk about what tools can be used
Any personnel that deals with employees in one or another way, such as Office Managers, HR Managers, Supervisors and Business Owners will benefit immensely from this learning session.