employee performance evaluation, Human Resources Training

Performance Management: Moving from Feedback to Coaching

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It goes without saying that in the present day workplace, home to as many as five generations, there is a deeper and far more pronounced need for greater interactivity and involvement of the employees, than before. The role of performance management in retaining employees can never be overlooked. An objective, process oriented performance management strategy is an extremely effective means to keeping employees engaged and retaining them.

A benchmark for the effectiveness of a performance management strategy is the extent to which it helps the organization retain employees when the availability of talent is scarce. Organizations that adapt and instill such a performance management system come up trumps in any situation.

Organizations can learn to do this by enrolling for a training being organized by TrainHR, a leading provider of professional training for the areas of human resources, on September 4. The expert at this session, Tonia Morris, Founder of Simply HR, LLC, will offer valuable insights into these aspects of a performance management strategy. Please enroll for this webinar by visiting https://www.trainhr.com/webinar/performance-management:-moving-from-feedback-to-coaching–702594LIVE?wordpress-seo .

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The surest way by which organizations can retain talent is by making their talented employees feel wanted and valued. This is the core of what a performance management system should achieve. Failing to bring about this feeling in the employees alienates them and deters them from participating in the performance process. When there is an absence of an engagement process with the employees, there is a strong sense of disconnect between them and the organization. This is the primary reason for which talented employees leave organizations.

The ways by which to put effective performance evaluations in place will be explained at this session. Tonia will show how to implement a performance management system that incorporates certain predetermined parameters to bring about objectivity, and yet, is at the same time, flexible enough to accommodate new inputs and contributions.

The learning offered at this webinar will enable the participants to only learn the importance of carrying out effective performance evaluations, but to also conduct these themselves. This will help them understand the ways of keeping employees engaged in the process and handling difficult conversations during the process.

The highlight of this session is the explanation of a simple, yet highly effective solution for providing feedback-The CARE Approach.

In detailing all this, Tonia will cover the following areas:

  • Develop Rapport with Employees
  • Provide Effective Feedback
  • Provide Collaborative Environment
  • Encourage Employee to Self-Evaluate
  • Anticipate & Manage Employee Defensiveness, Anger or Other Emotions
  • Follow-up Performance Management Interventions.

Staff whose work involves employee engagement will benefit from this webinar. These include Managers, Supervisors, Leaders, Human Resource Professionals and Shift or Team Leaders.

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About the expert: Tonia describes herself as a “Generational Connector”. The company she founded, Simply HR, LLC, is not only a consultant and management firm; it is also a speaking and training company.

Predictably, Tonia is at home with speaking and providing leaders with training solutions that cultivate a generationally-inclusive workplace. Her observation of the diversity and generational gaps in the workplace made her determined to start an organization of her own in which she could offer solutions to problems arising from this situation.

With more than 20+ years of progressive HR experience, Tonia provides keynote speeches, lunch-and-learns, and workshops for organizations and associations across the Southeast.

 

employee performance evaluation, hr best practices, Human Resources Training

Giving and Receiving Feedback

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TrainHR, a leading provider of professional training for the human resources area, will organize a webinar on the topic, “Giving and Receiving Feedback” on March 11. Career specialist, corporate trainer, and workplace coach, Colleen Clarke will be the speaker at this webinar. Please visit http://bit.ly/2SA2TGV  to participate in this webinar.

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Feedback is a vital, yet often mistaken, part of an organization’s wellbeing. It is quite different from criticism or biased opinion. Feedback is very important in helping employees understand their strengths and weaknesses. The art of giving effective feedback lies in how it is given constructively without causing offence.

Feedback goes beyond the usual niceties of “thank you” and “please”. Few other exercises can match feedback that is given by the right person in the right proportion and with purpose and objectivity. Frequent and effective feedback is a great means to increasing productivity and facilitating team harmony. Feedback should be heard rightly and patiently if it has to be enforced. Feedback can go a long way in:

  • Reinforcing existing strengths
  • Keeping goal directed behavior on course
  • Clarifying the effects of behavior
  • Increasing recipients’ abilities to detect and remedy errors on their own.

Positive feedback to employees about their good work can be the supreme motivator for them. It is important to know how to give feedback with dignity and integrity. It should never be given superficially and should always be honest and respectful.

On the other hand, the other component of feedback, namely receiving feedback, is also equally important and takes special skills. Receiving undeserved positive feedback can make this success go to the employee’s head and make her feel unduly important in the organization. On the other hand, negative feedback, when given at a time that positive feedback needs to be given, can have a deleterious effect. It can demotivate the employee, hurt her, make her feel unwanted, and can even hasten her exit from the organization.

Thus, many elements go into both giving and receiving feedback. In this session, the speaker will explore the nature and purpose of giving feedback, and how and when to share it. She will also explain the basics of emotional intelligence and how to apply it when giving or receiving feedback, because taking feedback that we don’t want to hear, in the right spirit requires emotional ability. The right emotional intelligence in the person receiving the feedback can avoid misunderstanding about the feedback.

At this webinar, Colleen will cover the following areas:

  • Examine the importance of feedback in the workplace
  • Get six tips on how to receive feedback and six tips on how to give feedback
  • Learn useful phrases for giving feedback
  • Learn how to give your boss feedback.

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About the speaker: Colleen specializes in the areas of career management and transition, communication and networking. For the past 20+ years she has inspired, through her training and counseling, thousands of people in groups and individually to maximize their career and workplace potential.

Over the 10 years she administered and facilitated Canada’s most recognized support group, over 7000 job seekers benefited from the weekly motivational and educational meetings and workshops. Colleen is a qualified MBTI Step 1 & 2, Personality Dimensions, True Colors and EQ-i2.0 facilitator. She is the author of Networking How to Build Relationships That Count and How to Get a Job and Keep It.