Human Resources Training, workplace conflict resolution

Working with thoroughly disagreeable, even dysfunctional co-workers


A disagreeable and dysfunctional coworker is a curse for any employee. Such negatively oriented employees are a thorn in the flesh and can adversely affect the morale in the organization. It is true that even the most sober and best behaved employee can get nasty at times, but this is not the same as a disagreeable and dysfunctional employee, who not only does it all the time, but revels in this kind of behavior.

The dysfunctional employee is out to annoy, irritate, and hurt others. Such an employee has no sense of rules and etiquettes that most others in the organization adhere to and respect. They are puerile and touchy. They completely lack the professionalism and grace that one expects of an average employee in any organization.

This makes it very difficult for organizations to deal with such employees. It is always a challenge for HR to get such employees to mend their ways; yet, the responsibility of bringing such employees in line with the organization is an imperative for HR and the rest of the management.

How do organization achieve this? This is the content of a very interesting and valuable webinar that TrainHR, a leading provider of professional training for the areas of human resources, is organizing on June 4. Teri Morning, the Founder and President of Hindsight Human Resources, will be the expert at this webinar, which is of sixty minutes’ duration.

Please visit to register for this webinar and gain the benefit of this highly pertinent learning. This webinar has been approved for 1 HR (General) recertification credit hours toward aPHR, PHR, PHRca, SPHR, GPHR, PHRi and SPHRi recertification through HR Certification Institute (HRCI).

At this webinar, Teri will cover the following areas:

  • Spotting the difference between merely disagreeable or difficult, thoroughly disagreeable, and dysfunctional
  • The difference between passive, assertive, angry and the most dangerous of all – passive aggressive
  • What to do about bullies, backstabbers, belittlers and the bitter ones.
  • Despots, controllers, and detrimental coworkers
  • Liars, blamers, and cheats
  • The cruel, the vicious and the vindictive
  • How to know when things are inordinately out of hand and to ask for help.


About the expert: Teri Morning is the founder and President of Hindsight Human Resources. An SHRM-certified Senior Certified Professional, Teri has consulted with employers on their problems and trained managers and employees for over 20 years, during which she has met and worked with employees from all types of businesses.

During these two decades and more, Teri has acquired human resource and training experience in a variety of fields, including retail, distribution, architectural, engineering, consulting, manufacturing, public sector and both profit and non-profit companies.



Human Resources Training, workplace conflict resolution

Female to Female Hostility at the Workplace: All you Need to Know

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“Female to Female Hostility at the Workplace: All you Need to Know” is the topic of a 75-minute webinar that TrainHR, a leading provider of professional training for the areas of human resources, is organizing on March 4. Susan Strauss, a national and international speaker, trainer, consultant and a recognized expert on workplace and school harassment and bullying, will be the speaker at this webinar.

Please visit to enroll for this webinar.

This webinar has been approved for 1.25 HR (General) recertification credit hours toward aPHR, PHR, PHRca, SPHR, GPHR, PHRi and SPHRi recertification through HR Certification Institute (HRCI).


Are women more hostile to each other at the workplace? Do women bully and harass other women more at the workplace than men? Do men and women take different approaches or tactics when it comes to bullying?

This webinar is on the very interesting topic of bullying of female employees by other female employees. Women’s bullying is usually subtler and more covert than the one done by men. This makes it difficult to identify and recognize easily. Managers who refuse to see this give bullying women the freedom to continue with this habit undetected.

It is true that women bully other women at the workplace quite differently from men. Whatever the differences, the results of female bullying are there to see:

  • Bullied female employees take off from work more frequently
  • They perform poorly
  • Their morale and motivation are usually low
  • Their trust in management erodes
  • The chances of their quitting their jobs and seeking other employment opportunities are higher.

Understanding of female harassment from all perspectives

At this webinar, Dr. Strauss will take up these and other important related questions relating to female bulling at the workplace from other female employees. She will address core questions pertaining to the topic, which include the following:


  • Are women really each other’s worse enemy or is it just a myth and a stereotype?
  • What does research show about women’s hostility to other women, sometimes called bullying in the workplace?
  • Is female to female bullying an issue that deserves attention apart from general workplace bullying?
  • Do we have different expectations of women’s behavior at work than we do of men’s behavior?
  • Do we have a responsibility, as women, to support other women at work?

Some of the aspects that Dr. Strauss will examine in helping participants arrive at an understanding of these critical questions include theories as to whether women are more hostile to each other than to men, the role sexism has in building and reinforcing our stereotypes relating to perceptions of women and men’s bullying, the connection between bullying and harassment, the impact bullying has on witnesses, tort laws on this subject, and tokenism as a means to address this often grave issue.

Dr. Strauss will cover the following areas at this webinar, which is of high value to Human Resources Generalists, Managers, Directors, Women Owners, HR Managers, Controllers, Supervisors, Office Managers, Accounts Managers, or anyone in Management at all levels:

  • To describe women’s ways of bullying
  • To discuss the theoretical causes and contributing factors of women’s bullying
  • To determine if bullying could be illegal harassment
  • To explore the impact of women bullying their colleagues
  • To identify management’s role in the prevention and intervention of women’s bullying
  • To list the steps to take if targeted by a bully.


About the speaker:

Dr. Susan Strauss conducts harassment and bullying investigations and functions as an expert witness in harassment and bullying lawsuits. The popularity of these exercises can be gauged from the vast spectrum of sectors that her clients hail from: business, education, healthcare, law, and government organizations from both the public and private sector.

She has conducted research, written over 30 books, book chapters, and journal articles on harassment, bullying, and related topics. She appears on television and radio programs and is frequently interviewed for newspaper and journal articles.

Human Resources Training, workplace conflict resolution

12 Best Strategies for Dealing with Toxic Personalities


Nothing is perhaps more unwelcome and distracting in an office environment than the toxic employee. Who is a toxic employee? It is one who disrupts the everyday functions at office and who destroys the culture in the organization due to her negativity. Undoubtedly, a toxic employee is the number one enemy of the organization. Organizations that learn to deal with such characters can remove a huge stumbling block in their way.

But how do organizations do this? This is the learning a webinar from TrainHR, a leading provider of professional training for the human resources area, will be imparting. This 90-minute learning experience will be led by Mitchell Kusy, who, as the old cliché goes, needs no introduction to the world of organizational development. A Fulbright Scholar in Organization Development, Dr. Kusy is a professor in the PhD. Program at the Graduate School of Leadership & Change, Antioch University.

Please visit to enroll for this webinar.

It is the rich experience of having consulted and having been a keynote speaker with hundreds of organizations nationally and internationally, through all of which he has helped to create work cultures of respectful engagement impacting individual, team, and bottom-line performance; that Dr. Kusy will bring to this learning session. With clinical precision, he will explain the 12 strategies that organizations can adapt to identify and deal with the toxic employee.

Powerful strategies for dealing with toxic employees

The identification of these 12 strategies is based on his research, which is considered a landmark in organizational studies. This nationally and internationally acclaimed expert on the toxic employee will share his findings from the three years of national study. Done over 400 individuals, this research is a complete primer on what makes people develop toxic personalities at the office and how organizations can deal with them. He will share the learning gained from this study and offer suggestions on how organizations can successfully handle disruptive behaviors and put a culture of everyday civility in place.

The outcome of the learning gained at this webinar is fourfold:

  • Discernible improvement in personal wellbeing
  • A noticeable decrease in workplace drama
  • A palpable betterment in team performance
  • A marked improvement in the organization’s financial performance.

In this crucial session, which is aimed at personnel who handle negative employees directly in the course of their daily work, such as Leadership Coaches, Organization Development Practitioners, Talent Development Professionals, Human Resource Leaders, Human Resource Practitioners, and Executives, Managers and Supervisors; Dr. Kusy will cover the following areas:

  • Revise traditional performance management into one that positions values of everyday civility into concrete behaviors
  • Coach toxic personalities in the most effective ways to give them feedback
  • Deal more effectively with the 94% of employees who have reported they have worked with a toxic person in the past 5 years
  • Use a simple assessment tool to understand team climate, as 87% reported that team climate worsened as a result of a toxic person
  • Avoid hiring toxic people with a simple, concrete, and no-cost method
  • Calculate the financial cost of toxic individuals in your organization.