Short for Suppliers, Inputs, Process, Outputs and Customers, the SIPOC tool is used to define the stakeholders for any of these: an event, a meeting or an initiative aimed at bringing in improvement. Putting a SIPOC plan in place involves first clearly defining the process the organization is trying to get an understanding of or improving. The organization has to next go about defining the outputs it gets from each of these processes, and identify who make up the customers for these outputs.
A SIPOC plan’s next step is gaining clarity on defining the variable inputs needed for the steps in these process, and getting an understanding of who the suppliers supplying those inputs are. The SIPOC activity has to draw up a list of suppliers, as well as the customers. This is essential, because the suppliers and customers are a vital cog in the wheel of the SIPOC process, and/or happen to be those who influence the results of the SIPOC process. Documentation is a very important aspect of the information for review and measurement.
Application in many areas
Sales and marketing and HR are among the vital areas, apart from manufacturing, in which SIPOC can be applied for gaining effectiveness. SIPOC is a valuable tool for bringing about sustainable and continuous process improvement. To do this, the organization has to first chart out its sphere of influence. This consists of the various stakeholders, both internal and external, that are part of the process.
All the elements of a sound SIPOC process will be discussed at length at a webinar that is being organized by TrainHR, a leading provider of professional trainings for all the areas of human resources. At this webinar, Daniel T. Bloom, a well-respected author, speaker and HR strategist, who during his career has worked as a contingency executive recruiter, member of the internal HR staff of a Fortune 1000 corporation, and a Corporate Relocation Director for several real estate firms; will be the speaker.
Please enroll for this webinar to get a full understanding of the SIPOC process by visiting TrainHR . Viewing this webinar, its entirety qualifies for a recertification credit hour that may be counted toward SHRM-CP and SHRM-SCP recertification from SHRM.
Credit is awarded based on the actual educational time spent in the program.
This webinar has been approved for 1.25 HR (General) recertification credit hours toward aPHR, PHR, PHRca, SPHR, GPHR, PHRi and SPHRi recertification through HR Certification Institute (HRCI).
Learning through live example
Daniel will demonstrate the effectiveness of the SIPOC process by using a form, which will be used as a guide for identification of the elements of the SIPOC process and how it can be adapted into the tough HR environment. The model he will explain will show how SIPOC can be used for communicating to top management the inputs and outputs for HR strategy in a number of areas including talent acquisition and show the extent of the organization’s alignment with its mission, goals and values.
This webinar will show how SIPOC can be used to communicate the corporate policies and procedures through the entire rank and file of the organization. The steps needed for sustainable process improvement will be a major learning from this webinar.
Daniel will cover the following areas at this webinar:
- Where do we begin?
- Creation of a SIPOC diagram
- Five factors affecting a SIPOC
- Stakeholder vs Shareholder
- Lessons learned.