Human Resources Training, Leadership

Get the Edge: Become a Discretionary Effort Leader


There is something called discretionary effort that employees should bring at work. What this means is that, as somewhat opposed to smart work, which is essentially about being intuitive and tactful at doing an assigned task rather than toiling at it; it is mainly about an employee making up her mind about how much she is going to contribute to the work on a given day.

Why is this kind of outlook important? It helps to clear the clutter around tasks. It helps the employee to channelize her energies and creativity towards a chosen task, which will help her give her best to it, instead of dissipating energies into a whole host of diverse and often unneeded tasks. When the latter tactic is employed, the result is that the strengths are wasted on doing what is not going to produce results, and instead, spent on what is less productive.

Karla Brandau, CEO of Workplace Power Institute, will be the expert at a webinar that is being organized by TrainHR, a leading provider of professional training for all the areas of human resources, on October 22, at which this concept will be explained in detail.

Please log on to TrainHR to enroll for this valuable session.

This webinar has been approved for 1 HR (General) recertification credit hours toward aPHR, PHR, PHRca, SPHR, GPHR, PHRi and SPHRi recertification through HR Certification Institute (HRCI).

Viewing this webinar, its entirety qualifies for a recertification credit hour that may be counted toward SHRM-CP and SHRM-SCP recertification from SHRM. Credit is awarded based on the actual educational time spent in the program.


Discretionary effort is set to be a leading principle of the 21st century workforce. When exercised in the leadership position, it will help propel organizations into leading positions and will be the distinguishing factor between mediocre and excellent organizations.

Over the sixty minutes of this presentation, Karla will explain how employees can put in minimal effort at their chosen work and become a lot more productive naturally and smartly instead of having to grind it out. The result of following the principles of discretionary effort is that with less effort, employees can contribute more to the organization, increase profit and present themselves and the organization better with their customers.

This webinar is based on the book, “How to Earn the Gift of Discretionary Effort”. Its principles, which are based on the Ross Brandau Discretionary Leadership Model TM, will help the participants to:

  1. Create a workplace where individuals feel safe, not only physically but safe to surface the truth
  2. Build a workplace where employees want to come to work and are challenged and supported in their professional growth
  3. Assess and understand the strengths and limitations of individual personalities enabling them to better communicate on a personal basis
  4. Refine the process of rational alignment of all teams and employees when providing vision and direction.

About the speaker: Karla is a thought leader in management and team building techniques. A specialist in personalities, communication skills, and leadership principles, she has authored the book, How to Earn the Gift of Discretionary Effort, which aims to teach managers how to be the leader people CHOOSE to follow, not have to follow because of their position on the organizational chart.


business communication, Human Resources Training

Extended DiSC: Improving Communication – Achieving Success


Among the many methods of communication, the Extended DiSC assessment tool is considered an effective one. Using this methodology, people can understand and strengthen their core areas and their challenge areas. More importantly, they would be able to adapt their communication style to that of the person they are speaking to, an art that can be a potential life changer if cultivated right.

Want to understand how all the elements of DiSC can be used for improving communication and achieving high success? A webinar that is being organized by TrainHR, a leading provider of professional training for the areas of human resources, on October 23, will show how.

Certified life coach, motivational speaker, trainer and author, Jennifer Slay, will be the speaker at this valuable session. Please enroll for this learning by visiting TrainHR.

This webinar has been approved for 1.5 HR (General) recertification credit hours toward aPHR, PHR, PHRca, SPHR, GPHR, PHRi and SPHRi recertification through HR Certification Institute (HRCI).

Viewing this webinar, its entirety qualifies for a recertification credit hour that may be counted toward SHRM-CP and SHRM-SCP recertification from SHRM. Credit is awarded based on the actual educational time spent in the program.


Why is it that with some people, our communication just flows, while with other, it is stilted? In the context of a business communication, a difficult conversation can be frustrating, as it can lead to loss of a valuable customer, leading to not just a lost sale, but also causing a blot on the organization’s reputation.

The learning offered at this Extended DiSC assessment report and self-development webinar will offer participants a map by which they can increase their effectiveness in successful interactions with others.

A self-assessment tool that measures how an individual prefers to interact with others; Extended DiSC creates a common language and a degree of self-awareness to better understand ourselves and others. It drastically increases the user’s willingness and ability to effectively relate, communicate, influence and motivate others. The result of doing this it that successful relationships are created with customers, prospects, colleagues, subordinates, managers, friends and family members.

For all the benefits it gives, the online DiSC questionnaire takes all of 10 minutes to complete. The comprehensive assessment report that will be generated after completion can be stored for future reference. The DiSC test is extremely helpful in supporting people who take it up in all walks of their life.

This webinar is of high value to all personnel in positions in which communication plays a key role. These include CEO’s, Middle Managers, Managers, Supervisors, Employees, Sales Force, HR Professionals, and Hiring Managers.

At this presentation, Jennifer will cover the following areas:

  • Developing an understanding of the different behavioral styles using the Extended DiSC framework
  • Identifying your own style
  • How to identify other people’s styles
  • Adjusting your communication style for success.


About the expert: A certified Extended DiSC trainer, Jennifer has spent the last 20 years as a registered social worker working with various populations.

Jennifer was chosen as one of the recipients of the Queen Elizabeth the II Diamond Jubilee medal in 2013 for her community work and as one of Canada’s women of confidence in the national publication, Chatelaine magazine.

Jennifer has a private practice in coaching and counselling, has taught online courses, and has been invited to speak in various settings from service clubs to major corporations.

Human Resources Training, Leadership

How to Prepare Millennials for Leadership

Business Team Meeting Strategy Marketing Cafe Concept

A new generation is emerging at the American workforce: the Millennials. Who are these Millennials, and why are they important? Roughly, those born around 15 years from 1981, are classified as the Millennials, also called Generation Y or just Gen Y.

Why is this generation being talked about so much in the work circles of the US? Not only because they are set to become the dominant generation of the workforce once the generations that are active at present phase out, but also because this is the first generation that was born with complete access to technology and tools from very nearly the time of their birth.

This bodes special significance to the workforce in the US, a technologically developed and technology-driven society. This generation, unlike the previous ones, has never been required to be formally taught about technology only after it has entered the workforce. It has brought sufficient, in fact, sometimes, an overdose of exposure and knowledge about technology into the workforce. This is a key differentiator that Gen Y brings.

Since the exposure to technology has been almost natural, it is up to the management in organizations that hire them, to understand the standout characteristics this generation brings. Unless this is done, organizations will never be able to realize the potential this generation carries.

How do managements in the present-day organizations understand what it takes to make the best out of these Millennials? This valuable topic will be explored at length at a webinar that TrainHR, a leading provider of professional training for all the areas of human resources, is organizing on October 17.

Tonia Morris, Founder of Simply HR, LLC, will be the expert at this webinar. Please visit TrainHR to register for this sixty-minute webinar.

This webinar has been approved for 1 HR (General) recertification credit hours toward aPHR, PHR, PHRca, SPHR, GPHR, PHRi and SPHRi recertification through HR Certification Institute (HRCI).

Viewing this webinar, its entirety qualifies for a recertification credit hour that may be counted toward SHRM-CP and SHRM-SCP recertification from SHRM. Credit is awarded based on the actual educational time spent in the program.


The American workforce is going through a churn at this time. As many as five generations work in it at present. By around 2020, half of these will comprise of the Millennials. This calls for a fresh look and perspective about how to make the best out of their abilities. This calls for clarity in understanding their aspirations and expectations.

At this session, Tonia will dwell on this issue. In the course of this discussion, she will cover the following areas:

  • Mentorship
  • Think Laterally not Vertically
  • Meaningful Leadership Role
  • Feedback on Demand
  • Project Base Role
  • Develop Soft Skills

This session is aimed at the benefit of personnel who work closely with the workforce, such as Managers, Supervisors, Leaders, Human Resource Professionals, and Shift leaders or Team.


About the expert: Tonia describes herself as a “Generational Connector”. The company she founded, Simply HR, LLC, is not only a consultant and management firm; it is also a speaking and training company.

Predictably, Tonia is at home with speaking and providing leaders with training solutions that cultivate a generationally-inclusive workplace. Her observation of the diversity and generational gaps in the workplace made her determined to start an organization of her own in which she could offer solutions to problems arising from this situation.

With more than 20+ years of progressive HR experience, Tonia provides keynote speeches, lunch-and-learns, and workshops for organizations and associations across the Southeast.



Human Resources Training, Leadership

Moving From an Operational Manager to a Strategic Leader


There is no debate on the importance a manager has for an organization. Being the personnel that run the organization; it is managers who carry out the vital organizational work, during the course of which, they have to take crucial decisions. Their work, needless to say, has a very strong impact on the organization.

Yet, for all the importance managers carry with organizations, they are not as critical to organizations as leaders. If the manager carries out work that the organization needs to sustain itself at the operational level, the latter visualizes and strategizes the organization’s very future, and takes it there. While the manager is important, the leader is stellar.

Having said this, these roles need not be seen or set in silos. A manager can become an effective leader, too. Proper orientation and training helps them to transition from being operational managers who manage and run the daily aspects of the business, to effective leaders, a role in which they develop a vision for the organization and take it to the target it is destined to.

The starting point of this change is for managers to move out of their operational mind-set to cultivating the leadership outlook. This role equips them with the power needed for anticipating, initiating and managing change needed to ensure that the organization grows to a point where it reaches high levels of competitiveness. Redefining and refocusing their thinking from time to time and sharing their ideal with the team, motivating it and taking the team members along the growth path are required for this.

A webinar from TrainHR, a leading provider of professional training for the areas of human resource, will offer this valuable learning. At this webinar, which is being organized on October 25, Chris DeVany, the founder and president of Pinnacle Performance Improvement Worldwide, will be the expert.

Please enroll for this webinar by visiting TrainHR .

This webinar has been approved for 3 HR (General) recertification credit hours toward aPHR, PHR, PHRca, SPHR, GPHR, PHRi and SPHRi recertification through HR Certification Institute (HRCI).

Viewing this webinar, its entirety qualifies for a recertification credit hour that may be counted toward SHRM-CP and SHRM-SCP recertification from SHRM. Credit is awarded based on the actual educational time spent in the program.


The learning offered at this webinar will help participants move from being good managers to becoming great managers. It is designed for managers who want to raise their competitive edge by anticipating their customers’ priorities, needs and expectations. This learning is meant for managers who want to able to differentiate between operational and strategic data.

Chris will help managers broaden their perspective, cultivate a sense of flexibility without compromising quality, and increase their respective department’s value to the organization. This course is extremely useful for Managers that want to creatively develop sources of information and increase their staffs’ flexibility and responsiveness.

With the learning gained at this webinar, participants will be able to:

  • Inspire and direct their team to greater readiness and competitiveness
  • Add value to their organization by understanding the needs of your customers
  • Anticipate, create and encourage change
  • Spot opportunities for successful strategic alliances
  • Become an innovative, visionary leader
  • Establish a strategic culture
  • Identify the strengths and weaknesses in their work unit
  • Keep their unit moving forward
  • Take risks with confidence.

CEO’s, Senior Vice Presidents, Vice Presidents, Executive Directors, Managing Directors, Regional Vice Presidents, Area Supervisors, and Managers, personnel who are required to take strategic decisions, will benefit immensely from this webinar.


About the expert: Chris’ firm focuses on management and organizational development. He has published numerous articles in the fields of surviving mergers and acquisitions, surviving change, project management, management, sales, team-building, leadership, ethics, customer service, diversity and work-life balance, in publications ranging from ASTD/Performance In Practice to Customer Service Management.


Human Resources Training, Workplace Wellness Program

Optimizing the Health Message with Wellness Champions


Any organization that brands itself as a promoter of wellness and health among its employees has to get the message across effectively. It needs the participation, of what may be called wellness champions, to ensure the success of such a program.

This is important in not only helping to brand the organization with the external stakeholders, but also among its most vital resource: its employees. When its health message is loud and clear and consistent, it puts in place a corporate wellness strategy that has the power of motivating even those who are not interested in the wellness program.

A webinar from TrainHR, a leading provider of professional training for the areas of human resources, on October 3, will show how to select the right people that will go on to make the wellness initiative successful. Meaghan Jansen, who owns the Canada-based Employee Wellness Solutions Network (, will be the speaker at this webinar.

Please visit TrainHR to enroll for this valuable session.


The success of an employee wellness requires the right supports, in the absence of which, messages can be lost, making communications ineffective, bringing down participation rates. The means to ensure that wellness efforts produce the desired result is to ensure that the employees are on the same page and have the same zeal to work together to make the wellness program successful.

Some of the activities which ensure that this happens include sharing wellness memos, helping the team face challenges, brainstorming on program design and helping to execute the strategy. Higher participation rates result from these activities, which in turn leads to a more engaged workplace.

This webinar, which is aimed at the benefit of human resources, wellness champions within a workplace, persons responsible for coordinating internal wellness program, executive leaders, and employee benefits consultants/brokers, will cover the following areas:

  • Who is a Wellness Champion?
  • How do you Recruit Wellness Champions?
  • What are the Main Roles?
  • How does a Wellness Team Motivate?
  • Peer Influence Support


About the expert: At her Canadian employee and corporate wellness company, Meaghan and her husband present ways of optimizing and messaging wellness programs all over the world.

She is an interest group leader with the International Association for Workplace Health Promotion, a presenter for American College of Sports Medicine and an advisory board member of the Canadian Academy of Lifestyle Medicine.


Human Resources Training, payroll best practices

Multi-State Payroll Compliance – Part 2


Knowledge of the law relating to multistate payroll compliance is necessary for any employer that employs people in more than one State. This is because the laws vary for multistate taxation, and it is necessary for organizations to be aware of these if they have to be compliant with the law.

A webinar from TrainHR, a leading provider of professional training for all the areas of human resources, will offer thorough understanding of this matter. Dayna Reum, Payroll Tax Manager at PetSmart Inc., will be the expert at this webinar, which is being organized on October 2.

Please visit TrainHR to enroll for this webinar.

The focus of this course is to impart learning of what is needed to understand how to process, tax and maintain employees in multiple states. Payroll professionals, for whom this webinar is designed, will walk away with valuable learning on State wage and hour laws. Dayna will explain how to apply them with the federal wage and hour laws. She will help participants determine taxation and proper reporting.

She will describe the polices on multi state taxation through the aid of hands-on case studies, which will enhance learning. Tricky situations, such as how to apply the State laws vis-à-vis deceased wages, unclaimed wages and employee overpayments, will be examined and clarified.

Another area that Dayna will cover at this session is garnishment. She will explain state concerns and the special garnishment reporting requirements that are necessary in some States.

The expert will cover the following areas at this webinar:

  • State Income Tax
    • Determining state tax liability
    • Resident vs. Non-Resident Withholding
    • Reciprocal Agreements
    • Multiple State Withholding
    • New Legislation
      • Domestic Partner
      • 401K
    • Supplemental Wages
    • Employee withholding Certificates
    • Year End Reporting
  • State Unemployment Insurance
    • Determining state SUI liability
      • Common Law
    • SUI covered wages for transfers among state
    • SUI wage base
    • Employee funded SUI
    • FUTA Credit reduction
    • Voluntary Contributions
  • State Disability and Local Taxes
    • SSDI state withholding and reporting
    • SSDI Rates and Wage Limits
  • State Local Taxes
    • Local taxation states
    • Withholding rules by state
  • New Hire Reporting
    • State Requirements
    • Recordkeeping
  • Paid Sick Leave
    • Required sick pay
    • Required Sick leave
      • Non-Cash overpayments.


About the expert: Being experienced in the payroll field for over 15 years, Dayna specializes in payroll basics, global/cultural awareness, immigration basics for the payroll professional, multi-state and local taxation and quality control for payroll, international and Canadian payroll.


hr best practices, Human Resources Training

Conducting Effective Workplace Investigations



A workplace investigation is a very vital activity for an organization. Any organization that gets it wrong will have to prepare to shell out huge amounts of money in lawsuits that employees could bring against it for wrongful investigations against them.

When the investigation is about sensitive employee elements, the need for being diligent and legally compliant is all the more important. Taking just one wrong step could derail the organization in many ways, because the employee could take it to court and haul it up legally for wrongful investigations.

A webinar that TrainHR, a leading provider of professional training for all the areas of human resources, is organizing on October 7, will throw light on the proper ways of conducting a workplace investigation that is compliant with the existing laws. Diane L. Lee, President of Advantage HR Consulting, will be the expert at this webinar.

Please visit TrainHR  to register for this webinar and gain valuable insights into how to carry out a thorough and diligent workplace investigation that meets the legal requirements.


This webinar will offer learning on how organizations should investigate potential misconduct in a way that insulates them from financial or reputational loss. As the US workforce becomes more diverse than before, accommodating as many as five different generations, the potential for litigation has only increased.

Just one misstep in the process can dampen its name and sully its image. The basis to preventing this from happening is to get a thorough understanding of how to effectively conduct workplace investigations. Diane will show how to do this, which greatly reduces the chances of the organization being sued.

She will cover the following areas at this webinar:

  • What prompts a workplace investigation?
  • Various types of complaints
  • Steps to take to ensure a successful investigation
  • Conducting investigations
  • Documentation chain of custody
  • Legal obligations in conducting internal investigations
  • Reviewing the complaint
  • Gathering evidence
  • Conducting effective witness interviews
  • Gathering testimonial evidence
  • Preparing and writing an investigative report
  • Preparation for meeting with decision makers
  • Concluding the investigation
  • Handling post-investigation issues

Senior Leadership, Human Resources Managers & Supervisors, Line Managers & Supervisors, and Compliance Professionals will benefit from this session.


About the speaker: Diane Lee brings over 25 years of experience in the Human Resources arena, during which she has gained experience in HR consulting and administration in corporate, government, consulting and pro bono environments.

Her organization provides comprehensive, cost-effective Human Resources solutions for small to mid-sized firms in the greater Chicagoland area. Additionally, Diane conducts webinars on a wide-variety of HR topics for various training firms across the country.

By attending this webinar, participants will receive information and practical advice on how to handle an investigation effectively. They will be better prepared to determine what circumstances prompted the investigation, the importance of dealing with problems early, enforcement of company policies, knowing the right questions to ask, and steps to take to protect their company from future lawsuits.