Human Resources Training, Leadership

Move from Diversity to Inclusion

Intelligent-Business-Communication-Skills

There is perhaps no distinguishing factor that characterizes the American workforce more powerfully than its diversity. Aptly called the Nation of Nations, the US is home to not only workers drawn from almost all corners of the world; it is diverse in another gigantic manner: it consists of at least five generations, perhaps the broadest spread in history.

A small sample of the extent and breadth of the diversity at the American workplace:

According to the National Center for Public Policy and Higher Education, by 2020, 37% of the workplace will consist of those who consider themselves a minority by some or another parameter. Today, more than half the workforce consists of the Millennials, and nearly half of them are drawn from nonwhites.

Doesn’t this telling fact make inclusion a matter of critical importance to organizations in the US? If the American workforce has to continue its domination of the world’s economy and drive it, managers need to quickly understand the dynamics of inclusion in the backdrop of these factors.

Karla Brandau, CEO of Workplace Power Institute, will be the expert at a webinar that TrainHR, a leading provider of professional training, is organizing on December 6, at which she will explain how organizations need to and can move from diversity to inclusion.

Please visit TrainHR to enroll for this extremely valuable learning.

This webinar has been approved for 1 HR (General) recertification credit hours toward aPHR, PHR, PHRca, SPHR, GPHR, PHRi and SPHRi recertification through HR Certification Institute (HRCI).

Viewing this webinar, its entirety qualifies for a recertification credit hour that may be counted toward SHRM-CP and SHRM-SCP recertification from SHRM. Credit is awarded based on the actual educational time spent in the program.

—————————————————————————————————————-

The diversity that we are witnessing in today’s workforce transcends the traditional markers such as race, ethnicity and gender. Diversity comes from age groups, personalities, life experiences, education and attitudes. It is now more imperative than ever before for organizations to brace themselves to the reality of this new kind of diversity.

diversity and inclusion

Inclusiveness becomes all the more challenging. How do managers leverage this diversity and channelize it for the organization’s growth? HR that does not involve these generations in matters concerning payroll, management, problem solving and decision-making will find it tough to utilize the skills and experience this diverse workforce brings. In the backdrop of these factors and the slowing economy, how do organizations practice inclusion to retain top talent? These are difficult questions indeed, which this webinar will seek to answer.

This webinar, which aims to equip the participants with the mind-set needed to face these challenges, will show how to:

  • Define diversity and inclusion in your own mind
  • Permit individuals to surface the truth
  • Use the power of gratitude and recognition
  • Identify personality strengths
  • Use facilitation techniques to ensure all opinions are heard
  • Approach issues when errors are made
  • Use emotionally intelligent social skills
  • Express empathy
  • Recognize and be willing to change your assumptions
  • Be culturally Intelligent
  • Refrain from judging others by your own cultural standards
  • Validate the unique attributes each individual brings to the organization

At this extremely useful session, the expert will cover the following areas:

  • See inclusion as a mosaic of new possibilities
  • Look beyond diverse characteristics and search for innate talents and character gifts
  • Respect a plethora of education and life experiences
  • Overcome unconscious bias
  • Replace a scarcity mentality with an abundance mentality

About the speaker: Karla is a thought leader in management and team building techniques. A specialist in personalities, communication skills, and leadership principles, she has authored the book, How to Earn the Gift of Discretionary Effort, which aims to teach managers how to be the leader people CHOOSE to follow, not have to follow because of their position on the organizational chart.

 

Human Resources Training, Workplace dress code

Piercings, Tattoos and More: Dress Codes For the Workplace – Legally Compliant Policies and Guidelines

7181797540280_8182764923769

One of the touchy areas for an organization’s HR concerns the organization’s policy on dress code. Some of the questions it constantly faces from employees include: does the organization allow only formal dressing, or does it also permit semiformal dressing? Are there different dress codes for different positions? And yes, as the Millennials become the dominant group at the workforce, where does the organization stand in relation to its policy on tattoos and piercings for its employees of this generation?

Clarity is the only real means to answer these questions. The clearer the organization’s HR is about these policies, the better. HR should formulate, document and circulate policies relating to these areas concerning employees. This information should also be shared with the management.

A workplace dress code that is written down and published not only eliminates ambiguity, and with it, the resultant tussles between the employees and the management; it also protects the organization against any legal actions any of the employees may take against it over this issue.

TrainHR, a leading provider of professional training for all the areas of human resources, will offer thorough grasp of all the aspects of a legally compliant dress code at a webinar it is organizing on December 5. The learning that the expert at this webinar, Susan Strauss, a national and international speaker, trainer, consultant and a recognized expert on workplace and school harassment and bullying will impart, will help avoid many of the confrontations between the employees and the management.

Please visit TrainHR to enroll for this learning.

—————————————————————————————————————

The aim of this webinar is to help participants understand the need for putting a dress code in place. Dr. Strauss will explain the benefits such a code brings. In addition to echoing the organization’s culture and showing it in a positive light, the dress code should make the employees feel comfortable. It should be created in a manner that makes it appropriate for each generation.

Dr. Strauss will show the ways of dealing with matters that is considered as important by the present generations of the workforce. These include tattoos, makeup for women, jewelry, grooming and religious symbols. This webinar will cover the following areas:

  • Reasons to have a Dress Code
  • Your rights as an employer to establish a dress code as a condition of employment
  • What to include in your dress code?
  • Defining business, business casual and casual
  • Professionalism: customer contact positions
  • Morale and respect among coworkers
  • Safety: office and manufacturing positions
  • Uniforms and logo wear
  • Piercings, tattoos and hair
  • Perfume and cologne
  • Hygiene
  • Cultural and religious considerations and other exceptions
  • Younger generation’s preference for informality
  • When companies have been taken to court about “dress”: discrimination cases related to sex or gender, religion, or race?
  • When does dress make a positive or negative impact on performance?
  • Designing a policy which corresponds to your business.

—————————————————————————————————————

About the expert: Dr. Susan Strauss conducts harassment and bullying investigations and functions as an expert witness in harassment and bullying lawsuits. The popularity of these exercises can be gauged from the vast spectrum of sectors that her clients hail from: business, education, healthcare, law, and government organizations from both the public and private sector.

She has conducted research, written over 30 books, book chapters, and journal articles on harassment, bullying, and related topics. She appears on television and radio programs and is frequently interviewed for newspaper and journal articles.

 

 

Human Resources Training, Project Management

Project Management Essentials: The 8 Keys To Bring Every Project In On Time and On Budget

project-management-750x350

Chris DeVany, Founder and president of Pinnacle Performance Improvement Worldwide, will be the expert at a webinar on the topic, “Project Management Essentials: The 8 Keys To Bring Every Project In On Time and On Budget”, which TrainHR, a leading provider of professional training for all the areas of human resources, is organizing on December 3.

The aim of this webinar is to help the participants know how to manage their projects on time and on budget, eliminate worries about the lack of experience among team members managing and stalling a project, and manage others’ expectations more effectively.

To enroll for this very useful session, please visit TrainHR.

—————————————————————————————————————–

Chris will give a thorough understanding of all the aspects of a project about which the project members need to be very diligent if they have to complete projects effectively, on time and within budget. These include:

  • Managing projects and customer relationships effectively
  • Understanding the full scope of a customer project
  • Assembling the necessary resources to effectively manage a customer relationship and attendant projects
  • Deciding whom to delegate specific responsibilities and the time at which to do this.

CEO’s, Senior Vice Presidents, Vice Presidents, Executive Directors, Managing Directors, Regional Vice Presidents, Area Supervisors, and Managers that attend this webinar will be able to:

  • Understand the essentials of project management
  • Plan for identifying project needs
  • Practice scheduling and teaming
  • Create the necessary plans which will them to manage projects more effectively to success
  • More effectively manage others’ expectations
  • Keep projects on track
  • Gain knowledge and skills they can apply to all project team situations
  • Keep content, process and structure on track to produce positive outcomes.

About the Expert: Chris’ organization focuses on management and organization development. Chris has published numerous articles in the fields of surviving mergers and acquisitions, surviving change, project management, management, sales, team-building, leadership, ethics, customer service, diversity and work-life balance, in publications ranging from ASTD/Performance In Practice to Customer Service Management.

His book, “90 Days to a High-Performance Team”, published by McGraw Hill and often accompanied by in-person, facilitated instruction, has helped and continues to help thousands of executives, managers and team leaders improve performance.

Human Resources Training

Hidden Secrets Of Selling & Marketing

sales-and-marketing

Marketing, like technology, is all about reinventing oneself. The more one abandons the old belief systems and embraces the new ones, the better. This is the irrefutable and universal truth about marketing, no matter how strong the earlier belief system may have been when it worked, and no matter how big the rewards it gave were.

Believe it or not, marketers who adapt new techniques and are open to change and taking on challenges end up becoming millionaires year after year! They need to uncover and unearth hidden secrets. So, which are these secrets of marketing that will make even an ordinary marketer wealthy and powerful?

These will be taught at a webinar that TrainHR, a leading provider of professional training for all the areas of human resources, is organizing on December 2.

Paul J. Cline, CEO at Advanced Ideas, Inc., will be the speaker at this webinar. Please enroll for this session by logging on to TrainHR.

———————————————————————————————————–

The aim of this webinar is to equip the participants with cutting edge tools, strategies and techniques that will help them shed their old, entrenched habits and adapt new, hidden secrets that, when unlocked, will help them work towards earning millions of dollars in commissions every year.

Note however, that this is not a “get rich” scheme or agency! Paul will show how to learn and hone proven marketing techniques that will help marketers become exponentially successful.

At this session, which is aimed at salespeople, marketers, sales managers, entrepreneurs, CEO’s, Internet marketers and copywriters, Paul will cover the following areas:

  • Basic through advanced sales & marketing skills
  • How to deal with customer objections fast & effectively
  • Eliminate misperceptions about how to be an effective (& wealthy) salesperson
  • Gain new cutting-edge sales techniques used by the world’s top salespeople
  • Learn the best sales techniques. that have been proven scientifically & in the field
  • Learn how to get customers to buy from you over & over again!
  • Discover the secrets of how the top salespeople become wealthy
  • Learn the hidden psychology of selling

———————————————————————————————————–

About the expert: Paul’s impressive profile reads thus: serial entrepreneur and psychology expert, award winning university professor, therapist, corporate trainer, professional speaker, internet marketing expert and business consultant.

These credentials sit easily on his four advanced degrees and extensive experience in the fields of business and psychology.

hr best practices, Human Resources Training

What’s New in Onboarding

onboarding Word bubble graphic - cropped

One of the most important exercises for an organization concerning its new hires is the onboarding process. Interviews, induction, and training go into the process, but are only a part of it. The much higher goal of an onboarding process is acclimatizing the employee to the organization’s culture. This makes the task of creating a good impression in the minds of the new hire about the organizational culture something of a matter of imperative to organizations. If the onboarding achieves this, it can be said to have achieved its primary objective.

Every action and step that will imbibe a sense of association and affinity in the new hire about the organization should be undertaken. This is what will contribute to making the onboarding a success. It should give the new hires the confidence that they have made the right decision in joining the organization and motivate them to give their best to it.

So, HR should develop and implement a proper onboarding process that sits in line with the expectations the new hires have. The ways by which to do this will be the learning a webinar from TrainHR, a leading provider of professional training for all the areas of human resources, will be imparting.

Industrial/Organizational Psychologist and thought leader, Lynn Ware, will be the expert at this webinar, which is being organized on December 4.

Please visit TrainHR to join in for this valuable learning.

—————————————————————————————————————–

The expert will get down to helping participants get an idea of the current best practices relating to onboarding. She will explain how to utilize the new hire experience towards building commitment, confidence and competence. A very significant segment of this webinar is on how to integrate present day technological tools such as online gaming and mobile applications into the onboarding process with the intention of improving the engagement from the new hire and inspiring her to rapidly comprehend the knowledge and skills needed to perform in the new job.

When implemented, the onboarding method taught at this webinar will help the participants contribute to the achievement of the organization’s desired business results in quick time. Participating organizations that incorporate these strategies will be able to implement the latest in onboarding technology.

Vendor-Onboarding

All personnel in organizations that take part in the onboarding process, such as Human Resource Professionals, HR Generalists, Managers, Supervisors, Leaders, Executives, Talent Managers, and Retention Consultants, will benefit from this webinar.

These areas will be covered at this session:

  • Turn your onboarding event into a 90 day process
  • Engage your new hires in learning the required skills quickly and easily
  • Use technology to streamline new hire logistics and help them learn new job skills in an engaging and interesting way
  • Ensure team cohesion and support for new hires by involving key team members in the process
  • Maximize new hire productivity by ensuring candidates have the tools to “pre-board”
  • Increase the retention of all new hires and reduce their turnover during the first year on the job
  • How to design a 90-day onboarding process that reduces the time it takes to get new employees up to speed
  • How to provide your virtual organization with the mobile application for tablets and smartphones
  • How to design and develop the content and learning activities to be used on the gaming platform
  • How to use manager, buddy and new employee checklists in the process
  • How to measure the business impact and contribution your new onboarding process delivers
  • Innovative case examples
  • Your Questions.

———————————————————————————————————-

About the speaker: Dr. Ware is the CEO and President at Integral Talent Systems, Inc. She has designed, developed and implemented career development systems in partnership with several Best Place to Work organizations such as Google and Scripps Medical Center.

Dr. Ware has experience designing, implementing and measuring a wide variety of integrated talent management solutions in the consumer products, energy, financial services, health care, technology, manufacturing and retail industries.

She is frequently quoted on trends in talent management in numerous publications such as the Associated Press, San Francisco Chronicle, Harvard Business Review, and Computer World magazine, and has been featured several times on CNN as a global talent management expert.

 

Human Resources Training, Time Management

Time and Task Management Effectiveness: Working Smarter Every Day

Time-and-Task-Management

One of the essential qualities of a manager is the art of managing time. People in certain positions are required to carry out more tasks and take more decisions than others. Unless the talent of managing time effectively is imbibed, a manager could well end up falling short of completion of tasks. This could affect the work of the organization in a big way.

The ways by which to manage time effectively can be learnt. A webinar from TrainHR, a leading provider of professional training for all the human resources areas, will be organizing a webinar on November 22, at which the ways of managing time will be taught.

The expert at this webinar is Chris DeVany, Founder and president of Pinnacle Performance Improvement Worldwide. Please visit TrainHR to enroll for this session and gain understanding of how to be effective at time management.

—————————————————————————————————————–

The essence of this webinar is the learning it offers of how to control time and make it a manageable resource. The expert will show how to optimize time so that no tasks get carried over to the next day, which generate a long pipeline of to-do items that will heap pressure on the manager.

A dreaded situation for any manager to be in is to come into office and see a long list of mails or tasks that need attending within a limited time. This inevitably results in hurrying up and focusing more on clearing the items rather than trying to be good at these. Work becomes less enjoyable when the mind is always thinking of what to do next. This prevents the manager from giving her best to the work on hand, diluting the effort and the concentration needed to make any work effective.

Participants of this webinar will learn how to:

  • Achieve better results through more effective planning and clarifying objectives
  • Delegate effectively and free themselves for bigger tasks
  • Set group goals and priorities
  • Eliminate the time wasters
  • Handle interruptions and distractions
  • Say no to unreasonable demands
  • Redirect their efforts to the most important and valid tasks
  • Make sure there is time in the day for themselves
  • Learn strategies to improve concentration and increase their efficiency.

Chris will cover the following areas at this webinar:

  • Self-Evaluation How Do You Manage Your Time
  • Concentration and Focus
  • Planning to Succeed
  • Decision Making and Prioritizing
  • Getting Organized
  • Establishing Boundaries to Create Balance
  • Setting SMART Goals.

Personnel in designations in which time management is crucial, such as CEO’s, Senior Vice Presidents, Vice Presidents, Executive Directors, Managing Directors, Regional Vice Presidents, Area Supervisors, and Managers will derive immense benefit from this webinar.

—————————————————————————————————————–

About the Expert: Chris’ organization focuses on management and organization development. Chris has published numerous articles in the fields of surviving mergers and acquisitions, surviving change, project management, management, sales, team-building, leadership, ethics, customer service, diversity and work-life balance, in publications ranging from ASTD/Performance In Practice to Customer Service Management.

His book, “90 Days to a High-Performance Team”, published by McGraw Hill and often accompanied by in-person, facilitated instruction, has helped and continues to help thousands of executives, managers and team leaders improve performance.

 

 

Human Resources Training, Leadership

Strategies for Effective Leadership

liz7q0-liz7kbdresscodelrg

If one were asked to name one quality that could be the difference between mediocre and great organizations, it has to be the quality of leadership that drives them. What is good leadership? It is one that brings about influence and power. Both these qualities, however, come with a major rider: they both need to be harnessed and handled rightly, failing which, they end up making leadership useless and vain.

David Rohlander, author of the bestselling book, CEO Code, as the expert at a webinar that TrainHR, a leading provider of professional training for the areas of human resources is organizing on November 21, will show how to cultivate leadership that brings about positive influence and power. Knowing how to get the positive aspect of these two qualities is more important than anything else in leadership, and David will show how.

To enroll for this highly rewarding learning 90-minute experience about positive leadership, please visit TrainHR.

———————————————————————————————————–

The reason for the current social and political crisis in the US today can be directly traced to the lack of effective leadership in all the sectors that matter: the government, business, and family. David will draw a close relationship between the leadership in these sectors, all of which needs to be upright. Leadership that can be used in one of these areas is applicable to all others.

Chess board

Leadership and power are two qualities that can be beneficial beyond imagination when exercised right, and equally dangerous and futile when done wrong. Depending on the leader’s qualities, both of these can be used for either good or evil. It is imperative to understand the nature and limits of one’s own power, and with it, that of others, if they have to be nurtured and utilized rightly.

At this webinar, David will impart leadership tactics and strategies that can be used in the business environment. Although he will make a mention of certain principles and concepts, he will show how to implement them. He will show the exact ways by which to behave as a leader and exert power in order to be effective. At the end of the session, the participants will have gained knowledge of how to implement a leadership strategy that brings maximum dividends.

These are some of the benefits that the participants of this webinar will gain:

  • Profound insight into people and behaviors
  • Specific tools and methods to plan better
  • Systems to set goals, communicate and delegate
  • More free time to focus on the big picture
  • Improved morale for you and your team
  • Reduction of stress

They will gain the clarity, definition and practical methods needed to become and achieve the mission of being a quality leader.

CEO, CFO, COO, Vice Presidents, Managers and those being groomed for promotion will gain tremendously from this session, at which the following areas will be covered:

  • What is leadership? What is management?
  • Discover the different types of leaders and which type is best
  • How to use power in the workplace
  • Learn the practical aspects of establishing goal clarity
  • Building balanced high achieving teams
  • Develop the practice of mastering your personal organization skills
  • How to balance the four primary functions of all leaders
  • You will explore the art and science of effective communication
  • Results are the ultimate goal, how do you measure and achieve the right things.

———————————————————————————————————–

About the speaker:

David Rohlander is a highly acclaimed Executive Coach at David Rohlander, Inc., David Rohlander. Following the success of this first book, The CEO Code, Penguin/Alpha Books asked him to write another, Idiot’s Guides: Management Skills, which was released in late 2014.