employee performance evaluation, Human Resources Training

Performance Management: Moving from Feedback to Coaching

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It goes without saying that in the present day workplace, home to as many as five generations, there is a deeper and far more pronounced need for greater interactivity and involvement of the employees, than before. The role of performance management in retaining employees can never be overlooked. An objective, process oriented performance management strategy is an extremely effective means to keeping employees engaged and retaining them.

A benchmark for the effectiveness of a performance management strategy is the extent to which it helps the organization retain employees when the availability of talent is scarce. Organizations that adapt and instill such a performance management system come up trumps in any situation.

Organizations can learn to do this by enrolling for a training being organized by TrainHR, a leading provider of professional training for the areas of human resources, on September 4. The expert at this session, Tonia Morris, Founder of Simply HR, LLC, will offer valuable insights into these aspects of a performance management strategy. Please enroll for this webinar by visiting https://www.trainhr.com/webinar/performance-management:-moving-from-feedback-to-coaching–702594LIVE?wordpress-seo .

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The surest way by which organizations can retain talent is by making their talented employees feel wanted and valued. This is the core of what a performance management system should achieve. Failing to bring about this feeling in the employees alienates them and deters them from participating in the performance process. When there is an absence of an engagement process with the employees, there is a strong sense of disconnect between them and the organization. This is the primary reason for which talented employees leave organizations.

The ways by which to put effective performance evaluations in place will be explained at this session. Tonia will show how to implement a performance management system that incorporates certain predetermined parameters to bring about objectivity, and yet, is at the same time, flexible enough to accommodate new inputs and contributions.

The learning offered at this webinar will enable the participants to only learn the importance of carrying out effective performance evaluations, but to also conduct these themselves. This will help them understand the ways of keeping employees engaged in the process and handling difficult conversations during the process.

The highlight of this session is the explanation of a simple, yet highly effective solution for providing feedback-The CARE Approach.

In detailing all this, Tonia will cover the following areas:

  • Develop Rapport with Employees
  • Provide Effective Feedback
  • Provide Collaborative Environment
  • Encourage Employee to Self-Evaluate
  • Anticipate & Manage Employee Defensiveness, Anger or Other Emotions
  • Follow-up Performance Management Interventions.

Staff whose work involves employee engagement will benefit from this webinar. These include Managers, Supervisors, Leaders, Human Resource Professionals and Shift or Team Leaders.

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About the expert: Tonia describes herself as a “Generational Connector”. The company she founded, Simply HR, LLC, is not only a consultant and management firm; it is also a speaking and training company.

Predictably, Tonia is at home with speaking and providing leaders with training solutions that cultivate a generationally-inclusive workplace. Her observation of the diversity and generational gaps in the workplace made her determined to start an organization of her own in which she could offer solutions to problems arising from this situation.

With more than 20+ years of progressive HR experience, Tonia provides keynote speeches, lunch-and-learns, and workshops for organizations and associations across the Southeast.

 

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employee performance evaluation, Human Resources Training

Performance Reviews that Build Loyalty

Performancereviews

One of the most vital aspects of an employer-employee relationship is the performance review. This exercise is meant to help the organization assess the employee’s performance during a period of time in the light of the organization’s expectations and the employee’s fulfillment of the same.

However, most performance reviews end up being less than successful and result in a situation where neither party is satisfied, because, even though done sincerely, most performance reviews are carried out with the wrong focus. Rather than being open and honest conversations, most performance reviews end up telling the employee where all she needs to improve and pointing fingers at why she did not deliver up to expectations.

What then, are the components that ensure that the performance review is a robust one in which there is proper alignment of both the organization’s expectations and the employee performance?

These issues will be taken up for sharp analysis at a webinar that TrainHR, a leading provider of professional training for the human resources areas, will be organizing on July 31. Karla Brandau, the CEO of Workplace Power Institute, will be the expert at this session. Please enroll for this valuable learning session by visiting https://www.trainhr.com/webinar/performance-reviews-that-build-loyalty–702462LIVE.

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The essence of the learning this webinar is going to impart is an understanding of how to use performance reviews as the basis for ensuring professional growth in the employee by bringing the employee’s performance and the organization’s goal together, which will benefit both parties.

Both sides should set realistic and achievable goals. The organization should ensure that the hindrances that the employee faces in achieving these goals are removed, and should create a conducive environment for the employee to accomplish these goals. Feedback and questions, both positive and negative, should become an integral part of this exercise, and should be encouraged.

The objective of a positive performance review is that it should create goodwill and a sense of bonhomie between the two. It should evolve into a system that, when put in place, becomes the basis for such an exercise throughout the year. At this webinar, the speaker will show how participants can:

  • Assess their skill at clearly stating expectations
  • Set consequences for non-performance
  • Handle inadvertent human errors
  • Use a conversational interview format
  • Speak from observable facts
  • Give feedback that builds the relationship
  • Work with criticism
  • Develop KRA’s – Key Result Areas

She will offer tips on how to logically document performance, set up an appropriate environment for conversations, and invite the employee and set up the performance review meeting. She will cover the following areas at this webinar, which will help the stakeholders in a performance review, such as Senior Managers in all departments, mid-Managers at all levels in the organization, Supervisors, Team Leaders, Project Managers, or just anyone tasked to give performance reviews immensely:

  • Planning ahead for Performance Reviews
  • Personal preparation for the one-on-one Performance review Conversation
  • Preparing the employee for the Performance Review
  • Determining KRAs for the coming year
  • Creating rapport with the Employee

A bonus for those attending this webinar is the teaching the speaker will give of how to use expanded Microsoft Outlook Calendar and Task Folder features to keep on top of performance review content and meeting times with employees.

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About the speaker: Karla is a thought leader in management and team building techniques. A specialist in personalities, communication skills, and leadership principles, she has authored the book, How to Earn the Gift of Discretionary Effort, which aims to teach managers how to be the leader people CHOOSE to follow, not have to follow because of their position on the organizational chart.

 

employee performance evaluation, Human Resources Training

Performance Management: Moving from Feedback to Coaching

pms

The present day workplace, in which as many as five generations are working together, emphasizes the need for greater interactivity and involvement of the employees at a deeper level than earlier. Performance management plays a stellar, strategic role in retaining employees. A performance management strategy that is objective and process oriented is a highly effective tool to engaging and retaining employees.

The ability to help the organization retain employees in the backdrop of scarcity in the availability of talent is the hallmark of the effectiveness of a performance management strategy. Such a performance management system becomes absolutely necessary for the organization.

TrainHR, a leading provider of professional training for the areas of human resources, is organizing a training at which learning of these crucial elements of a performance management strategy will be imparted. Tonia Morris, Founder of Simply HR, LLC, will be the expert at this sixty-minute session, which is being organized on July 15. Please visit https://www.trainhr.com/webinar/performance-management:-moving-from-feedback-to-coaching–702496LIVE to gain valuable insights into how to build an effective performance management system into your organization.

This webinar has been approved for 1 HR (General) recertification credit hours toward aPHR, PHR, PHRca, SPHR, GPHR, PHRi and SPHRi recertification through HR Certification Institute (HRCI).

Viewing this webinar, its entirety qualifies for a recertification credit hour that may be counted toward SHRM-CP and SHRM-SCP recertification from SHRM. Credit is awarded based on the actual educational time spent in the program.

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The nub of a performance management system is in making the employee feel wanted and valued. This is the surest cause for them to participate in the performance process. The absence of an engagement process with the employees makes them disengaged, a solid reason for them to exit from the organization and seek other avenues.

The expert at this webinar will show how to put in place effective performance evaluations that take certain predetermined parameters to ensure objectivity, and yet are fluid enough to accommodate new ideas and contributions. This webinar will explain all these in detail.

The participants at this webinar will not only learn the importance of carrying out effective performance evaluations; they will also understand how to conduct them. The direct result of this learning is a grasp of how to engage employees in the process and how to handle difficult conversations during the process.

Tonia will show to the participants of this webinar how to implement a simple solution when providing feedback-The CARE Approach. At this webinar, she will cover the following areas:

  • Develop Rapport with Employees
  • Provide Effective Feedback
  • Provide Collaborative Environment
  • Encourage Employee to Self-Evaluate
  • Anticipate & Manage Employee Defensiveness, Anger or Other Emotions
  • Follow-up Performance Management Interventions.

This webinar is of immense benefit to personnel who deal with employee engagement, such as Managers, Supervisors, Leaders, Human Resource Professionals and Shift or Team Leaders.

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About the expert: Tonia describes herself as a “Generational Connector”. The company she founded, Simply HR, LLC, is not only a consultant and management firm; it is also a speaking and training company.

Predictably, Tonia is at home with speaking and providing leaders with training solutions that cultivate a generationally-inclusive workplace. Her observation of the diversity and generational gaps in the workplace made her determined to start an organization of her own in which she could offer solutions to problems arising from this situation.

With more than 20+ years of progressive HR experience, Tonia provides keynote speeches, lunch-and-learns, and workshops for organizations and associations across the Southeast.

employee performance evaluation, hr best practices, Human Resources Training

Giving and Receiving Feedback

Businesspeople Hands Showing Thumb Up And Thumb Down

TrainHR, a leading provider of professional training for the human resources area, will organize a webinar on the topic, “Giving and Receiving Feedback” on March 11. Career specialist, corporate trainer, and workplace coach, Colleen Clarke will be the speaker at this webinar. Please visit http://bit.ly/2SA2TGV  to participate in this webinar.

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Feedback is a vital, yet often mistaken, part of an organization’s wellbeing. It is quite different from criticism or biased opinion. Feedback is very important in helping employees understand their strengths and weaknesses. The art of giving effective feedback lies in how it is given constructively without causing offence.

Feedback goes beyond the usual niceties of “thank you” and “please”. Few other exercises can match feedback that is given by the right person in the right proportion and with purpose and objectivity. Frequent and effective feedback is a great means to increasing productivity and facilitating team harmony. Feedback should be heard rightly and patiently if it has to be enforced. Feedback can go a long way in:

  • Reinforcing existing strengths
  • Keeping goal directed behavior on course
  • Clarifying the effects of behavior
  • Increasing recipients’ abilities to detect and remedy errors on their own.

Positive feedback to employees about their good work can be the supreme motivator for them. It is important to know how to give feedback with dignity and integrity. It should never be given superficially and should always be honest and respectful.

On the other hand, the other component of feedback, namely receiving feedback, is also equally important and takes special skills. Receiving undeserved positive feedback can make this success go to the employee’s head and make her feel unduly important in the organization. On the other hand, negative feedback, when given at a time that positive feedback needs to be given, can have a deleterious effect. It can demotivate the employee, hurt her, make her feel unwanted, and can even hasten her exit from the organization.

Thus, many elements go into both giving and receiving feedback. In this session, the speaker will explore the nature and purpose of giving feedback, and how and when to share it. She will also explain the basics of emotional intelligence and how to apply it when giving or receiving feedback, because taking feedback that we don’t want to hear, in the right spirit requires emotional ability. The right emotional intelligence in the person receiving the feedback can avoid misunderstanding about the feedback.

At this webinar, Colleen will cover the following areas:

  • Examine the importance of feedback in the workplace
  • Get six tips on how to receive feedback and six tips on how to give feedback
  • Learn useful phrases for giving feedback
  • Learn how to give your boss feedback.

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About the speaker: Colleen specializes in the areas of career management and transition, communication and networking. For the past 20+ years she has inspired, through her training and counseling, thousands of people in groups and individually to maximize their career and workplace potential.

Over the 10 years she administered and facilitated Canada’s most recognized support group, over 7000 job seekers benefited from the weekly motivational and educational meetings and workshops. Colleen is a qualified MBTI Step 1 & 2, Personality Dimensions, True Colors and EQ-i2.0 facilitator. She is the author of Networking How to Build Relationships That Count and How to Get a Job and Keep It.