business communication, Human Resources Training

Extended DiSC: Improving Communication – Achieving Success


Among the many methods of communication, the Extended DiSC assessment tool is considered an effective one. Using this methodology, people can understand and strengthen their core areas and their challenge areas. More importantly, they would be able to adapt their communication style to that of the person they are speaking to, an art that can be a potential life changer if cultivated right.

Want to understand how all the elements of DiSC can be used for improving communication and achieving high success? A webinar that is being organized by TrainHR, a leading provider of professional training for the areas of human resources, on October 23, will show how.

Certified life coach, motivational speaker, trainer and author, Jennifer Slay, will be the speaker at this valuable session. Please enroll for this learning by visiting TrainHR.

This webinar has been approved for 1.5 HR (General) recertification credit hours toward aPHR, PHR, PHRca, SPHR, GPHR, PHRi and SPHRi recertification through HR Certification Institute (HRCI).

Viewing this webinar, its entirety qualifies for a recertification credit hour that may be counted toward SHRM-CP and SHRM-SCP recertification from SHRM. Credit is awarded based on the actual educational time spent in the program.


Why is it that with some people, our communication just flows, while with other, it is stilted? In the context of a business communication, a difficult conversation can be frustrating, as it can lead to loss of a valuable customer, leading to not just a lost sale, but also causing a blot on the organization’s reputation.

The learning offered at this Extended DiSC assessment report and self-development webinar will offer participants a map by which they can increase their effectiveness in successful interactions with others.

A self-assessment tool that measures how an individual prefers to interact with others; Extended DiSC creates a common language and a degree of self-awareness to better understand ourselves and others. It drastically increases the user’s willingness and ability to effectively relate, communicate, influence and motivate others. The result of doing this it that successful relationships are created with customers, prospects, colleagues, subordinates, managers, friends and family members.

For all the benefits it gives, the online DiSC questionnaire takes all of 10 minutes to complete. The comprehensive assessment report that will be generated after completion can be stored for future reference. The DiSC test is extremely helpful in supporting people who take it up in all walks of their life.

This webinar is of high value to all personnel in positions in which communication plays a key role. These include CEO’s, Middle Managers, Managers, Supervisors, Employees, Sales Force, HR Professionals, and Hiring Managers.

At this presentation, Jennifer will cover the following areas:

  • Developing an understanding of the different behavioral styles using the Extended DiSC framework
  • Identifying your own style
  • How to identify other people’s styles
  • Adjusting your communication style for success.


About the expert: A certified Extended DiSC trainer, Jennifer has spent the last 20 years as a registered social worker working with various populations.

Jennifer was chosen as one of the recipients of the Queen Elizabeth the II Diamond Jubilee medal in 2013 for her community work and as one of Canada’s women of confidence in the national publication, Chatelaine magazine.

Jennifer has a private practice in coaching and counselling, has taught online courses, and has been invited to speak in various settings from service clubs to major corporations.

business communication, Human Resources Training

Winning Presentation Skills Put Power, Punch and Pizzazz into your Presentations


A presentation is the most powerful means of delivering a message. No matter whether one makes a presentation to one person or to a million people, the effectiveness and the style matter like nothing else. A powerful presentation speaks more for the person making it than for what it delivers. A person who has the art of delivering an effective presentation is highly valued and esteemed.

It is estimated that the content of the presentation matters to a small extent-only 15% of the effectiveness. The rest is accounted to the skill or the way in which the content was presented. This underscores the importance of a solid presentation. Having said this, does making an impactful and effective presentation depend on complex factors?

No. This is an art that can be imbibed even by people with minimal presentation or communication skills. The ways by which they can refine their abilities and deliver killer presentations will be the content of a ninety-minute webinar session that is being organized by TrainHR, a leading provider of professional training for the areas of human resources, on September 11.

Arnold Sanow, a Certified Speaking Professional, will be the expert at this session. Please log on to,-punch-and-pizzazz-into-your-presentations–702554LIVE?wordpress-seo to register for this highly valuable session.


Arnold will help the participants of this session deliver their presentations with grace and professionalism. He will teach them how to captivate their listeners, persuade their audience to implement what is taught at their presentation, and gain in comfort and confidence while doing so.

The result of this learning is that the presentations the participants make after taking up this learning will sizzle and sparkle. Arnold will teach them the skills needed for effectively designing, developing and delivering the presentations that persuade, motivate and influence customers and co-workers and win more proposals.

The most important learning that participants will walk away with is an understanding of how to overcome the biggest challenge for presenters: the inability to communicate their message in a manner that the audience understands and relates exactly to.


Aimed at any company or organization where presentations have to be delivered for conferences, in-house meetings or to customers, Executives, Managers, Technical Staff and Sales Staff, this session will cover the following areas:

  • Characteristics of successful presenters
  • The 12 most common mistakes presenters make
  • 5 steps to deal with “speakers’ anxiety”
  • The 4 different communication styles and how to use them to your advantage
  • How to build rapport and connect with your audience
  • 3 techniques for making effective impromptu presentations
  • Planning your presentation step-by-step
  • 6 dynamic ways to open your presentation
  • 15 ways to keep your audiences’ attention
  • Strategies for dealing with a disruptive audience
  • How to use humor
  • Use of audio-visual aids
  • Effective use of body language
  • 7 strategies for closing your presentation


About the expert: Arnold Sanow is a presentation, personal presence and communication skills expert who speaks and works with speakers to assist them in their presentation and communication skills.

Author of six books, he has delivered over 2,500 keynotes, seminars and training sessions to over 500 different companies, associations and governmental agencies. He is also a former adjunct professor at Georgetown University in Washington DC.

business communication, Human Resources Training

How to Conduct Effective Meetings


If there is one activity of any organization that is both detested and loved in perhaps almost equal measure, it has to be meetings. This is because of the sheer extremes of their purposes. Meetings have the potential to be the best chance to discuss the most crucial elements of an organization, or they can be the highest means to kill time in the most unproductive manner.

The reason that meetings can serve either of these two ends is not meetings themselves, but the way in which they are conducted. Indeed, no organization or team can do without meetings. But the reason they end up being a notorious waste of time and drain on meaningful utilization of resources is because on more occasions than not, they are called either needlessly or invite the wrong people into it. And, once these meetings are called for, they end up meandering into a whole lot of unnecessary topics.

At a highly valuable and pertinent webinar (not another meeting!) that is being organized by TrainHR, a leading provider of professional training for all the areas of human resources on July 12, David Rohlander, author of the Amazon bestseller, The CEO Code, and Idiot’s Guides: Management Skills, published by Alpha Books/Penguin in November 2014, will highlight all that it takes to hold meetings effectively and derive the most out of them.

Please join us in this highly insightful and interactive session by visiting . This webinar has been approved for 1.5 HR (General) recertification credit hours toward aPHR, PHR, PHRca, SPHR, GPHR, PHRi and SPHRi recertification through HR Certification Institute (HRCI).

Viewing this webinar, its entirety qualifies for a recertification credit hour that may be counted toward SHRM-CP and SHRM-SCP recertification from SHRM. Credit is awarded based on the actual educational time spent in the program.


How do meetings become effective? It is only when they are called right and conducted right. How does this happen? The person calling the meeting has to have the discretion to determine who fits into the meeting not just to warm the seat but to make a meaningful contribution.

And then, the agenda has to be very tight and adhered to in full. It is easy to fix an agenda for any meeting, but ensuring that the right elements go into it, and more importantly, become actionable items in the future, is of the essence.

David will show how to build an agenda that is pertinent and meaningful for the organization. He will show how not to make meetings a drain on the organization’s resource that end up wasting everyone’s valuable time that could otherwise have gone into doing something productive.

Aimed at benefiting CEO’s, Presidents, C-Suite Executives, Managers and Supervisors, this webinar will cover the following areas:

  • How to plan for a meeting and build an agenda
  • Tricks for staying on the agenda and honoring the time commitments
  • Successful interaction with participants
  • Ensuring clarity, understanding and acceptance
  • Follow up
  • Feedback and how to “Inspect what you expect”


About the expert: David’s passion for helping executives create a masterpiece personally and professionally spurred him to write “The CEO Code”. Its success resulted in Penguin/Alpha Books asking him to write his next masterpiece, “IDIOT’S GUIDES: Management Skills”, which was released in December 2014.

With his vast experience in management skills that have been honed by his years and years of experience in the military, academia and business; he delivers presentations that carry impact, relevance and results.

business communication, Human Resources Training

The art of Win-Win Conducting Negotiations


Negotiations are a very key element of a business. The real purpose of a negotiation is served when the two (or more) parties feel they have walked away with some gain. Called the win-win negotiation, this bargaining skill is hard to learn and practice, but is very valuable when one gains it.

What does a win-win negotiation entail? Does it call for a talent, a skill or something else? Do persuasion skills work, or do bargaining skills work? Or is it hard sell that counts? A webinar from TrainHR, a leading provider of professional training for the human resources area, will provide the answers to questions such as these and many others.

Tony White, a seasoned communication expert, will be the speaker at this webinar, which is being organized on June 7. Please register for this learning session by visiting  . This webinar has been approved for 1 HR (General) recertification credit hours toward aPHR, PHR, PHRca, SPHR, GPHR, PHRi and SPHRi recertification through HR Certification Institute (HRCI).


The essence of this webinar is the learning that the expert will offer on what he calls “interest-based” negotiations, whose primary goal concerns meeting the true interest of both the parties. It goes beyond dominating the other party and meeting one’s own personal gains. It extends to offering that much more to both the parties concerned. A win-win negotiation is the standard when it comes to what organizations expect from a bargain.

Tony will offer perceptive understanding of how to approach a win-win negotiation. He will show how to fulfil the ultimate goal of a win-win negotiation, which is planning for and meeting both corporate and personal agendas assertively while almost totally avoiding conflict.

Those who are having a tough time with using a disciplined approach to negotiation and want to find a way to meet both their and the other party’s negotiation interests, and feel threatened that too much is being taken away from them at the negotiation, will benefit immensely from this webinar.

At this session, Tony will cover the following areas:

  • Identify the core principles of Interest-based negotiations
  • Understand what are, and how to identify the other party’s substantive, procedural and emotional interests
  • Understand and practice core negotiation communication skills such as use of questions, reframing and acknowledgement
  • Understand the Conflict Spiral and how to avoid it
  • Use a practical negotiation template to help you plan for your next negotiation.


About the expert:

Tony White has conducted training workshops, delivered keynote addresses and facilitated high-level executive initiatives for a broad cross section of business, education, and government organizations for over twenty-five years.

During this long tenure, he has held very notable positions ranging from part-owner and director of a private label food manufacturing company, a partner in an international training company, a change management specialist in a global enterprise, a community college outreach partner, and an in-house instructional designer with a high-profile government office.

Tony is also author of “Make It Happen – A Practical Handbook for Team Leaders, Project Managers and Facilitators to Build, Facilitate and Repair High Performance Teams”.