employment law, Human Resources Training

Complying with the Americans with Disabilities Act


Complying with the Americans with Disabilities Act (ADA) and ADAAA (Americans With Disabilities Act Amendment Act) is mandatory for many organizations. Doing so requires them to implement many additional steps, lack of none of which is excusable. As with any other law, obedience to this law also goes by the dictum, “ignorantia legis neminem excusat”, or “Ignorantia juris non excusat”, i.e., ignorance of the law is no excuse.

In fulfilling these additional steps, organizations should have a clear understanding of vital terms such as “Essential Job Function”, “Undue Hardship”, “Reasonable Accommodation”, and “Interactive Process”. There are a couple of reasons for this:

  • The clause of reasonable accommodation required under ADA is the highest among all types of discrimination charges
  • The good faith effort to have an interactive process to determine if an individual with a disability is qualified for the job or whether an accommodation is reasonable is unique to the ADAAA

It is to help sort out these nuances that TrainHR, a leading provider of professional training for all the areas of human resources, will be organizing a webinar on February 26.

Bob McKenzie, a senior human resources management professional, will be the expert at this 75-minute session. Please enroll for this valuable learning by registering at TrainHR .

This activity has been approved for 1.25 HR (General) recertification credit hours toward aPHR, PHR, PHRca, SPHR, GPHR, PHRi and SPHRi recertification through HR Certification Institute (HRCI).

Viewing this webinar, its entirety qualifies for a recertification credit hour that may be counted toward SHRM-CP and SHRM-SCP recertification from SHRM. Credit is awarded based on the actual educational time spent in the program.


At this course, which is aimed at benefiting human resources professionals, business owners, or anyone who manages or supervises others, Bob will cover these following areas:

  • Summary of the Americans With Disabilities Act of 1990
  • Summary of the Americans With Disabilities Act Amendment Act of 2008
  • Understanding Essential Job Functions
  • Understanding Reasonable Accommodations and Undue Hardship
  • How to conduct the Interactive Process
  • Essential Documentation
  • Summary
  • Action Items.


About the expert: During his over 40 years in human resources management, Bob McKenzie has worked hands-on in all areas of Human resources management in all types of industries within the public and private sectors.

An indication of his credibility as an HR expert is the fact of his being cited frequently by leading HR trade publications such as HR.com, HR Magazine, HR Florida Review, Vault.com, BNA and the Institute of Management and Administration and the Business Journal.



Human Resources Training, workplace conflict resolution

Burning Issues for Executive Assistants: Comp and Training


Executive Assistants are among the most underpaid employees. There are many reasons for this sad situation: all but one or two percent of AE’s are women, which means they normally shy asking for more pay. Most of them are not required to possess a strong degree or any other high paying qualification, and most people have a rather poor perception of this position.

Most areas of their positions need major overhauling, of which the most important ones pertain to their pay and their training. Proper training which gives them the opportunity to enhance their qualification places them in an improved position for bargaining. To gain this, they need the support of HR.

How do AE’s learn to bargain and better their chances at work and in the market? This will be the learning a valuable training session from TrainHR, a leading provider of professional training for all the areas of human resources, will be offering. Columnist for Executive Secretary Magazine, Bonnie Low-Kramen, will be the expert at this ninety minute webinar, which is being organized on February 28.

To register for this learning, please visit TrainHR to enroll.


Although they are a strong link in the Executive Leadership Team of most companies, are the face of their companies’ top management teams, and play an influential role in decision-making in most companies, Executive Assistants face poor prospects in most companies. Their job descriptions are sometimes vague, their job titles outdated, and their pay almost always fails to catch up with that of most others in the company.

This webinar will suggest some of the ways by which EA’s can strengthen their position through collective bargaining with the management through HR’s help. Bonnie, who has worked as the Personal Assistant to Oscar winner Olympia Dukakis and now travels the world educating, empowering, and inspiring, will show from her vast experience how EA’s can ameliorate their working and pay conditions.

She will cover the following areas at this webinar:

  • We are in a time of change. The strong job market is causing EAs to question their salaries which are not matching their job descriptions
  • Historically, EAs did not need professional development training but now it is a necessity
  • Kinds of training available for EAs
  • Impact of the #MeToo & #TimesUp movements on negotiations
  • Impact of social media and crowdsourcing sites such as Paysa.com, Indeed.com and Glassdoor.com
  • Trends towards annual training budgets being built in as part of comp packages


About the expert: Bonnie is the bestselling author of Be the Ultimate Assistant and the Founder of Ultimate Assistant Training. To date, she has spoken and taught in 14 countries. Starbucks, Amazon, PwC, AMC Entertainment, Dell, and MasterCard are among her clients.

Bonnie co-hosts the “Be the Ultimate Assistant Podcast” with Vickie Sokol Evans where they tackle the burning workplace issues. She was named 2015 Educator of the Year by DEMA, the Domestic Estate Managers Association. In May 2019, Bonnie’s work was featured as a Forbes cover story.