The strongest line of defense an employer can build against the risk of unwarranted employment claims is training supervisors and managers in the basics of HR compliance, basics of employment law, and how to write documentation and how to use the tools of employee development.
And, this is not from the business perspective alone. This practice helps the organization from all perspectives. Seen from a supervisor’s or manager’s perspective, training them right from the beginning is an invaluable tool for ensuring productivity, compliance, employee development and engagement. It also helps in protecting and safeguarding their own career.
Looking at this practice from an HR perspective, training supervisors and managers of the basics of HR compliance can build a strong line of defense against several unwarranted employment claims, including those that often begin from miscommunication, misinformation, and mismanagement.
And, what about from the employee’s perspective? It is well-known that a professional supervisor who is well trained in the obligations of employers to their employees goes a long way in helping to retain employees.
So, in all, training is the only real insulation for HR to protect the organization from unwarranted employee claims. The ways of how to get this right will be taught at a webinar that TrainHR, a leading provider of professional training for the human resources areas, will be organizing on May 8.
Teri Morning, founder and President of Hindsight Human Resources, will be the speaker at this session. Please enroll for this highly valuable learning by visiting http://bit.ly/2ZzvWPF . This 60-minute webinar has been approved for 1 HR (General) recertification credit hours toward aPHR, PHR, PHRca, SPHR, GPHR, PHRi and SPHRi recertification through HR Certification Institute (HRCI).
Teri will explain the importance of proper training that HR generalists and HR department heads need to undergo, with emphasis on documentation. The repercussions of not being trained in these areas are too varied and serious. In a scenario where training is lacking, even experienced supervisors and managers have a difficulty in understanding how to go about in facing situations.
This situation is all the worse for rookies in this position, those who inherit a chaotic department, or those who have to manage their peers after being promoted to take up a position in HR. A lot of tact and persuasion is needed to handle situations such as these. It is easy for emotions to run high for no apparent or genuine reason. Even routine functions or tasks could turn into full-blown reasons for conflict.
Teri will show how the right training and with it, proper documentation can help to prevent unpleasantness in employee relations. She will cover the following areas at this webinar:
- Basics of the Big Four of employment compliance- Title VII, FLSA, FMLA, ADA
- Managing from Day One – Using the 4 tools of a manager: Coaching, Performance Reviews, performance improvement plans and discipline
- The 12 elements of Documentation
- What to do if someone is struggling doing their job for whatever the Reason – having a Process
- Inheriting a Dysfunctional Department – Avoiding the Pitfalls
- Preventing Harassment, Bullying and general Dysfunction
- What to do with Employee Complaints.
This webinar is aimed at the benefit of anyone who is a supervisor or manager, frontline managers, department managers, new HR persons, location managers, anyone newly promoted into a management position, managers who were promoted from within their companies, and small business owners.
About the speaker: Teri Morning specializes in solving companies’ “people problems”. Apart from being certified by the State of Indiana in mediation skills, Teri is also certified in Project Management and IT Management, is qualified as a Myers-Briggs practitioner, and holds the SHRM certification of a Senior Certified Professional.