Human resource management (HRM) is, in simple terms, the management and governance of an organization’s employees. One question that arises is: aren’t managers doing this? Isn’t it to respective managers that employees report? The, why is human resource management required? The answer is to be found in the point that while managers and other superiors manage the performance-related aspects of an employee, human resource management manages other aspects of the organization that concern employees, such as framing and implementing policies.
A variety of functions
Human resources management’s work typically includes oversight of recruitment, onboarding, training, ensuring employee compliance with the organization’s laws pertaining to dress code, and other areas such as transportation, working hours, lunch and other facilities, managing employee behavior, mediation and very importantly, sending out employee communication, handling promotions, perks, appraisals, pay reviews, punishments and exit interviews.
Human resource management also concerns itself with corporate social responsibility, employee assist programs (EAPs), and organization of the payroll, arranging for visits to the organization by company-designated people, and so on.
To make a successful career at human resource management, employees have to be qualified in human resource management. Many human resource management managers have an MBA in human resources. Some accreditations and certification courses add value and bring about specialization. Many HR professionals specialize in particular areas.
Popular certification programs that help professionals enhance their professional expertise include courses by the Society for Human Resource Management, Senior Professional in Human Resources (SPHR), Professional in Human Resources (PHR), Global Professional in Human Resources (GPHR), Human Resource Business Professional (HRBP), Human Resource Management Professional (HRMP), Corporate Human Resource Certification Program (CHRCP), Human Resource Management Certificate (HRMC) and so on.
What are the qualities required for being successful at human resource management?
While certifications and other qualifications can hone an HR professional’s skills; those who enter the profession need to have some core qualities. They should have a keen interest in human behavior, people-to-people relationship, interpersonal skills and a good interest at what motivates people at work. They should also have a good grasp of the practical ways of applying human resources management skills at work. At their core, human resources management professionals need to be skilled communicators and negotiators, because they need to handle various difficult situations at work.
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